Director Employee Relations

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Clear Channel Outdoor

Job Summary:

The Director, Employee Relations oversees the policies, procedures, and programs of the Clear Channel Outdoors’ Employee Relations department, developing and improving programs related to employee effectiveness, accountability, engagement, and satisfaction.

Job Responsibilities:

• Manages and resolves simple & complex employee relations issues including conducting investigations and allegations of discrimination and harassment.

• Assists leaders in understanding and implementing company policies related to performance, discipline, and related topics.

• Counsels employees on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws.

• Develops and pursues new goals and objectives for improvement in areas of employee relations.

• Communicates with employees regarding employee relations concerns; provides guidance and recommendations for resolution of issues.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

• Develops, reviews and updates policies in the Employee Handbook; looks to enhance the Employee Value Proposition.

• Coordinates and collaborates with HRBPs, MyHR, Employment Law, Payroll, Benefits & Compensation to provide service excellence to employees.

• Develops HR programs, trainings, and projects to support business needs. Participates in evaluation and monitoring of training programs to ensure success.

• Other projects, process-improvements and duties as assigned.

Job Qualifications:

Education and Certifications

• Bachelor’s degree in Human Resources, Labor Relations, Business or related or a combination of relevant work, military  and educational experience.

• Post-graduate work preferred.

• HR Certification preferred.

Work Experience

• Minimum 8 years progressive HR/ER experience in a multi-state environment including California and NY.

• Supervisory experience including hiring, coaching, developing, and mentoring required.

Skills

• Demonstrated ability to build highly effective working relationships, drive collaboration across teams, develop processes that contribute to enhanced organizational efficiency and track results.

• Experience with HRIS (Workday preferred), reporting and HR Analytics.

• Advanced MS Office skills including Outlook, Word, Excel and PowerPoint.

• Project Management skills with the ability to complete projects independently.

• Professional maturity to handle sensitive information, maintain confidentiality and make sound decisions.

Competencies

• Employee Relations: Applies an understanding of human resource management (HRM) practices, policies, and principles.

• Strategic Human Resources Planning: Evaluates ideas, research, and industry best practices to support the organization in the present and in the future.

• Emotional Intelligence: Understands the emotions of self and others, manages own emotions, and influencing others.

• Managing Conflict: Recognizes signs of conflict and interceding appropriately to resolve the situation.

• Team Leadership: Assumes a leadership role in helping others achieve excellent results.

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.  The employee must have the ability to lift and move items up to 15 pounds.  Employee must have the ability to see written documents, computer screens and to adjust focus.

• This job is performed in a temperature-controlled office environment.

Other Requirements

• Overnight Travel, up to 20% required for meetings, training, and market visits.

Location

VIRTUAL CST, TX

Position Type                                                                                             

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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Current employees and contingent workers click hereto apply and search by the Job Posting Title.