Director of Construction Services
SERVPRO®
Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.
Primary Responsibilities
Leadership & Culture
Ensure franchise culture is adopted and maintained across all construction divisionsBuild and maintain trusted relationships with directors, managers, key customers, clients, and partners
Strategic Planning & Performance Management
Collaborate with executive leadership and construction managers to develop annual plans and budgetsAssign quarterly objectives aligned with annual plans and budgets
Hold managers accountable for performance and resultsEvaluate overall performance using key performance metrics (KPMs)
Policies, Procedures & Compliance
Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOsEnsure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirementsOperations & Resource Management
Manage procurement and resource allocation across all MUOs
Evaluate operational efficiency and implement improvements aligned with organizational objectivesDevelop and maintain emergency preparedness, security plans, and continuity strategies
Financial Oversight & Risk Management
Review financial data and adjust budgets to promote profitabilityAssess, analyze, manage, and mitigate operational and financial risks
Talent Development & Leadership Growth
Assist construction managers with recruiting, training, and guiding construction teamsCultivate and support rising talent within the organization
Continue professional and personal development in leadership, management, and team-building skillsPerform other tasks and duties as assigned by the employer
Requirements
Experience & Skill Set
Strong ability to review and negotiate contractsExcellent leadership, management, and organizational skills
Strong analytical, problem-solving, and decision-making abilitiesProven business acumen and industry knowledge
Outstanding written and verbal communication skillsEducation
· High school diploma or GED required
· Project management experience preferred
· Bachelor’s degree in Engineering or a related construction field
Skills / Physical Demands / Competencies
Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed Ability to manage multiple projects and prioritize tasks efficiently
Strong organizational and problem-solving skills Ability to travel overnight when needed
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.