Director of Front Office

Blue Sky Hospitality SolutionsSchaumburg, IL

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Executive

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Who We Are

The Hyatt Regency Schaumburg is an upscale, full-service hotel conveniently located across from Woodfield Mall and just 15 minutes from O'Hare International Airport. The hotel offers an elevated guest experience designed to meet the needs of discerning travelers who value quality, service, and comfort without compromise.

A key part of the Hyatt Regency Schaumburg's continued success will be the leadership of a hands-on Director of Front Office who is passionate about creating exceptional guest experiences, developing a high-performing team, and ensuring every interaction leaves a positive and lasting impression.

We are currently seeking a dynamic Director of Front Office to lead our front office operations and help drive service excellence across the hotel.

What You'll Do

Oversee all Front Office operations to ensure seamless, efficient, and exceptional guest service.
Develop and implement department strategies that improve financial performance, operational efficiency, and guest satisfaction.
Lead, coach, and mentor the Front Office team, including performance management, evaluations, training, and associate development.
Ensure consistent adherence to hotel policies and procedures, guest service standards, and brand requirements.
Collaborate with other hotel departments to promote strong communication, operational alignment, and an exceptional overall guest experience.
Monitor and analyze guest satisfaction scores and other performance metrics, identifying opportunities and implementing action plans to continuously improve results.
Foster a positive, service-focused team culture that encourages accountability, engagement, and professional growth.

What You'll Bring

Previous Front Office leadership experience, preferably in a full-service hotel environment.
Strong communication, leadership, and problem-solving skills with a focus on both guest and associate satisfaction.
Demonstrated ability to develop, motivate, and lead teams while managing multiple operational priorities.
Experience with hotel systems, including PMS and POS platforms, and a strong understanding of Front Office operations and procedures.
Proven ability to drive performance results while maintaining high hospitality and service standards.
A hands-on leadership style with a genuine commitment to creating memorable guest experiences.

What You Can Look Forward To

Medical, Dental, and Vision insurance
Vacation/Paid Time Off
401(k)
Leadership development opportunities
Discounts on hotel rooms, dining, and other travel and entertainment experiences

This position is located at a hotel where Hyatt is not the employer. Individuals working at this hotel may be employed by a third-party management company that is responsible for employment-related benefits and obligations at this location.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Director of Front Office Jobs at Blue Sky Hospitality Solutions

What is the work location for this position at Blue Sky Hospitality Solutions?

This job at Blue Sky Hospitality Solutions is located in Schaumburg, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions lists this role as a Full-time position.

What experience level is required for this role at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions is looking for a candidate with "Executive" experience level.

What benefits are offered by Blue Sky Hospitality Solutions for this role?

Blue Sky Hospitality Solutions offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Blue Sky Hospitality Solutions?

You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.