Director of Information Technology

Zavation Medical ProductsFlowood, MS

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Overview

Schedule

Full-time

Career level

Director

Job Description

Role and Responsibilities

The Director of IT is responsible for leading and managing the company’s information technology systems, infrastructure, and support functions to ensure reliable, secure, and efficient operations in support of business goals. This role provides oversight of IT operations, cybersecurity, systems implementation, vendor management, and technology planning. The Director of IT directs and leads IT Support Analysts in the delivery of end-user support services, issue resolution, and day-to-day IT support activities. This position works closely with leadership, employees, and external service providers to maintain system performance, support end users, develop IT policies and procedures, and recommend technology solutions that improve operational effectiveness.Responsibilities:

Lead and oversee the company’s IT systems, infrastructure, and day-to-day support operations to ensure reliable, secure, and efficient technology performance across the organization.
Direct and support IT Support Analysts by assigning and prioritizing work, providing guidance and coaching, monitoring service levels, and assisting with the resolution of escalated technical issues.
Develop, implement, and maintain IT policies, procedures, and best practices to support operational efficiency, data security, system integrity, and compliance with company standards.
Oversee system maintenance, upgrades, implementations, user access, and overall technology performance, while identifying opportunities for improvement and recommending solutions that support business needs.
Manage relationships with IT vendors, service providers, and consultants, including support coordination, service quality, and cost effectiveness.
Support cybersecurity, backup, disaster recovery, and business continuity efforts to help protect company systems, data, and operations.
Partner with leadership and department managers to identify technology needs, support strategic planning, maintain accurate IT documentation and asset records, and assist with budgeting and IT-related projects.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience.
Several years of progressively responsible IT experience, including experience leading or directing technical support functions or IT personnel.
Strong knowledge of IT systems, infrastructure, hardware, software, networks, cybersecurity, and end-user support.
Experience developing and maintaining IT policies, procedures, controls, and system documentation.
Ability to manage technology projects, vendor relationships, and ongoing system improvements while balancing multiple priorities.
Strong troubleshooting, problem-solving, organizational, and communication skills, with the ability to work effectively with employees, leadership, and external partners.
Ability to exercise sound judgment, maintain confidentiality, and make decisions that support business operations, security, and long-term technology needs.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit at a desk for long periods of time.
Must be able to move around large areas.
Required to lift more than 20 pounds rarely.
Must be able to view computer screens over long periods of time.
Must be able to use hands to handle, control, or feel objects, tools, or controls.
Must be able to conduct repetitive movements regularly.
Must be able to hear, understand, and speak clearly.

Must be able to see the details of objects and screens that are less than a few feet away.

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FAQs About Director of Information Technology Jobs at Zavation Medical Products

What is the work location for this position at Zavation Medical Products?

This job at Zavation Medical Products is located in Flowood, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Zavation Medical Products?

Employer has not shared pay details for this role.

What employment applies to this position at Zavation Medical Products?

Zavation Medical Products lists this role as a Full-time position.

What experience level is required for this role at Zavation Medical Products?

Zavation Medical Products is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Zavation Medical Products?

You can apply for this role at Zavation Medical Products either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.