Overview
Schedule
Full-time
Career level
Executive
Remote
On-site
Benefits
Career Development
Tuition/Education Assistance
Job Description
Our client is a rapidly growing multi-state retail organization committed to delivering exceptional customer experiences through outstanding people. As the business continues to expand, they are seeking a Director of Learning & Development to build and lead a best-in-class training function that develops leaders, strengthens operational execution, and creates consistent experiences across every location.
This is a highly visible leadership role responsible for the company's learning strategy, leadership development, onboarding, field training, and talent development initiatives.
What You'll Do
- Develop and execute the company's enterprise-wide learning and development strategy.
- Build scalable onboarding programs for retail associates, store managers, district managers, and corporate employees.
- Design leadership development programs that prepare high-potential employees for future leadership roles.
- Standardize operational training across all locations to improve consistency, execution, and customer experience.
- Create blended learning solutions utilizing instructor-led training, eLearning, virtual learning, video content, and microlearning.
- Partner with Operations, Human Resources, and Executive Leadership to identify capability gaps and develop targeted learning solutions.
- Build career pathing and succession planning programs that support internal promotion and long-term employee retention.
- Develop learning metrics and dashboards to measure training effectiveness, operational performance, employee engagement, and ROI.
- Manage the company's Learning Management System (LMS) while continually improving training content and delivery methods.
- Lead field trainers and learning professionals while building a high-performing Learning & Development team.
- Travel to stores throughout the organization to evaluate training effectiveness and support operational excellence.
- Champion a culture of continuous learning, accountability, and leadership development.
What We're Looking For
- 8+ years of progressive Learning & Development experience within a multi-unit retail, restaurant, hospitality, fitness, grocery, healthcare, or consumer services organization.
- Experience supporting multi-state operations with 100+ locations preferred.
- Proven success building leadership development and operational training programs from the ground up.
- Strong instructional design experience utilizing adult learning principles.
- Experience implementing and managing Learning Management Systems (LMS).
- Demonstrated success partnering with Operations leaders to improve execution through training.
- Exceptional presentation, facilitation, coaching, and communication skills.
- Strong project management skills with the ability to manage multiple enterprise initiatives simultaneously.
- Comfortable working in a fast-paced, high-growth environment.
- Bachelor's degree required; Master's degree is a plus.
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FAQs About Director of Learning and Development - Retail Jobs at Leap Brands
What is the work location for this position at Leap Brands?
This job at Leap Brands is located in Dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Leap Brands?
Employer has not shared pay details for this role.
What employment applies to this position at Leap Brands?
Leap Brands lists this role as a Full-time position.
What experience level is required for this role at Leap Brands?
Leap Brands is looking for a candidate with "Executive" experience level.
What benefits are offered by Leap Brands for this role?
Leap Brands offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Leap Brands?
You can apply for this role at Leap Brands either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.