Director of Operations - Full Service

Leap BrandsCincinnati, OH

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Job Description

Director of Operations

Locations: Must reside within 1–1.5 hours of assigned territoryIndustry: Full-Service Dining with Bar Operations

Position OverviewA well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants in either the Chicago/Wisconsin or Cincinnati markets. This role is responsible for operational excellence, financial performance, and team development across multiple locations.

We’re looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences.

Key Responsibilities

Lead 8–10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement

Why This Role?This is a high-impact opportunity with a respected, growing brand where you’ll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Qualifications
5+ years of multi-unit leadership in full-service casual or fine dining (bar operations required)
Proven ability to lead and develop teams across multiple high-volume locations
Strong financial acumen with a history of achieving operational targets
Experience managing bar programs and alcohol compliance
Must reside within 1–1.5 hours of assigned territory
Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili’s, BJ’s Brewhouse, Yard House, Buffalo Wild Wings, or similar
Not considering candidates from O’Charley’s, Olive Garden, or TGI Fridays
- Ensure compliance with health, safety, and alcohol service regulations
- Execute strategic initiatives, operational improvements, and guest experience enhancements
- Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback

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FAQs About Director of Operations - Full Service Jobs at Leap Brands

What is the work location for this position at Leap Brands?

This job at Leap Brands is located in Cincinnati, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Leap Brands?

Employer has not shared pay details for this role.

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