Director Of Process Optimization

Athens ServicesIndustry, PA

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Overview

Schedule

Full-time

Career level

Executive

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Summary

The Director of Process Optimization is responsible for translating operational improvements into sustainable, standardized practices across field operations. Collaborating closely with the Director of Operational Excellence, this role ensures that process improvements are effectively implemented, reinforced, and maintained in day-to-day operations. The Director of Process Optimization collaborates with the SOP Content Developer to develop and refine standard operating procedures (SOPs) that solidify these enhancements, ensuring they are durable and adaptable. Additionally, this role provides ongoing support and follow-up with field operations teams to reinforce adherence to SOPs and drive a culture of continuous improvement.

Job Description

Key Responsibilities:

Process Implementation and Sustainability

Oversee the rollout and adoption of process improvements across field operations.
Partner with field teams to ensure new processes are understood, accessible, and executable within diverse operational environments.
Monitor and assess the ongoing application of improvements to identify and resolve any challenges in implementation.

Collaboration with Operational Excellence

Collaborate closely with the Director of Operational Excellence to prioritize, plan, and transition improvement initiatives into sustainable practices.
Provide feedback on the operational feasibility of improvements and collaborate on adjustments where necessary.
Assist in goal attainment for the fields Objectives and Key Results.

Standard Operating Procedure (SOP) Development

Collaborate with the SOP Content Developer to create, update, and standardize SOPs that capture and institutionalize process improvements.
Ensure SOPs are clear, comprehensive, and aligned with operational goals and industry best practices.
Communicate SOPs effectively to field teams, ensuring accessibility and comprehension.

Field Operations Support and Compliance

Serve as the point of contact for field teams, providing guidance and support to achieve compliance with newly established SOPs.
Conduct regular follow-ups with field operations to reinforce adherence to improvements and SOPs, offering additional training or resources as needed.
Gather feedback from field teams on SOP application to identify potential areas for further enhancement.

Performance Monitoring and Continuous Improvement

Establish KPIs and metrics to assess the effectiveness and sustainability of implemented process improvements.
Utilize data and field feedback to continuously refine SOPs and improve process adherence.
Report on process optimization results, highlighting successes, challenges, and opportunities for further improvement.

Benefits:

Competitive wages
Comprehensive benefit package Medical, Dental, Vision
401K
Life Insurance
Paid Vacation and Sick Time
Career plan
Recognition programs
Professional development learning
An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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FAQs About Director Of Process Optimization Jobs at Athens Services

What is the work location for this position at Athens Services?

This job at Athens Services is located in Industry, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Athens Services?

Employer has not shared pay details for this role.

What employment applies to this position at Athens Services?

Athens Services lists this role as a Full-time position.

What experience level is required for this role at Athens Services?

Athens Services is looking for a candidate with "Executive" experience level.

What benefits are offered by Athens Services for this role?

Athens Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Leave, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Athens Services?

You can apply for this role at Athens Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.