Director of Product, Digital Guest Journey
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Overview
Schedule
Full-time
Career level
Executive
Remote
Option for remote
Compensation
$275,000-$350,000/year
Benefits
Paid Vacation
Career Development
Health & Wellness Programs
Job Description
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We're looking for a Director of Product to own our flagship offering: the Digital Guest Journey. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As Director of Product, you'll own the roadmap, evolution, and success of the Digital Guest Journey — setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide.
Responsibilities
- Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why.
- Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape.
- Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles.
- Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn.
- Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs.
- Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.
Qualifications
- 10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company.
- A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you.
- The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered.
- Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail.
- Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption.
Compensation
Total cash compensation ranges from $275,000-$350,000.This role also includes a stock option grant, subject to board approval.Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Automate your job search with Sonara.
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FAQs About Director of Product, Digital Guest Journey Jobs at Canary Technologies Corp
What is the work location for this position at Canary Technologies Corp?
This job at Canary Technologies Corp is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Canary Technologies Corp?
Candidates can expect a pay range of $275,000 and $350,000 per year.
What employment applies to this position at Canary Technologies Corp?
Canary Technologies Corp lists this role as a Full-time position.
What experience level is required for this role at Canary Technologies Corp?
Canary Technologies Corp is looking for a candidate with "Executive" experience level.
Does Canary Technologies Corp allow remote work for this role?
Yes, this position at Canary Technologies Corp supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Canary Technologies Corp for this role?
Canary Technologies Corp offers following benefits: Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Canary Technologies Corp?
You can apply for this role at Canary Technologies Corp either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.