Our nation’s elections are being challenged like never before. As the first newcomer in the industry in the last 30 years, Clear Ballot rises to the challenge with a simple goal: Let’s create technology that empowers our customers to improve democracy.
Elections are the cornerstone of our democracy, with the right to vote being one of our greatest freedoms. Great elections require secure and reliable tabulation equipment, full transparency of the process in which ballots are created and cast, and the ability to audit the results. Our mission is to surpass those expectations in a way that will raise the bar for the entire election technology industry.
Summary
Our certification department seeks an organized, process-oriented program manager to join the team as a Director of Product Certification. Before Clear Ballot can close sales and deploy technology solutions in specific target markets, our products must be certified and comply with strict standards set by federal and state entities. As a result, certification projects are complex and demand that one can work effectively under pressure in a relentlessly deadline-driven environment. If you have an interest in emerging technologies, an interdisciplinary educational background, and a passion for solving complex problems, we’d like to hear from you.
Responsibilities
Strategic Leadership & Planning
- Collaborate with product, engineering, and operations teams to develop long-term certification roadmaps, determining which product versions and state certifications to pursue and prioritize.
- Actively participate in strategy discussions, providing a certification-centric viewpoint to influence business expansion.
- Lead and manage the certification team, overseeing workload distribution, professional development, and the reporting structure for certification staff.
- Schedule and manage staff and physical hardware resources for testing at various labs and state locales.
Regulatory Affairs & Liaison
- Serve as the first point of contact and official liaison between the company and state/federal election officials (including the EAC).
- Cultivate and maintain strong working relationships with federal/state certification authorities and Voting System Test Laboratories (VSTLs).
- Monitor statutory, regulatory, and administrative rule changes to proactively assess impacts on product modifications and renewals.
- Represent the company at certification hearings and examinations; review and provide feedback on proposed election rules and state-specific requirements.
Lifecycle & Project Management
- Plan and execute multiple concurrent (3 to 4) certification efforts from research through application and final approval.
- Work cross-functionally with product, engineering, and operations teams to ensure all deliverables and timelines are met.
- Provide regular certification program updates to internal stakeholders.
Technical Compliance & Documentation
- Develop and maintain a repository of state and federal requirements, including jurisdiction-specific procedural steps for filings.
- Oversee procedures for software chain of custody, code drop procedures, trusted/witnessed builds, and source code escrow.
- Maintain a library of Standard Operating Procedures (SOPs) and templates to ensure repeatable and efficient certification requests.
Field Operations & Testing
- Coordinate product setup and demonstrations at test labs and state-designated locales.
- Administer pre-certification mock elections and serve as an extension of the product team for VSTL-driven testing activities.
- Provide direct support to customers periodically during election cycles, including on-site and call-center support on Election Day, and post-election audits.
- Maintain a semi-technical mastery of all products to confidently address inquiries from authorities, prospects, and the public.
Required Skills and Experience
- Strong program and project management
- Excellent written and verbal communication
- Management of small teams
- Independent research and analysis
- Microsoft Office, Google Workspace, and Adobe Acrobat
- Government relations and regulatory experience is a plus
Clear Ballot Group, Inc. is an Equal Opportunity Employer. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly. Our talented team and driven investors share a passion for solving problems and restoring confidence in America’s democratic process. We are looking for energetic professionals to join us in this mission.