Director of Product Management Enterprise

TrackforceWashington, DC

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Overview

Schedule

Full-time

Education

Master's Degree

Career level

Executive

Remote

Hybrid remote

Benefits

Retirement Savings

Dental Insurance

Disability

Job Description

At Trackforce, we are transforming how physical security operations are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.

We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.

Position: Director of Product Management Enterprise

Location: Montreal, Canada (Hybrid 3 days/week preferred) or US, remote

Position Type: Full-time

Position Summary

Trackforce is seeking a Director of Product Management to own and scale its enterprise product strategy—the company’s primary growth engine. This leader will drive the vision, roadmap, and execution across Command Center, corporate security, GRC Cartridges, and the MCP integration platform, positioning Trackforce as the embedded security intelligence layer within Fortune 2000 SOCs.You will lead and develop a team of Product Managers while delivering modular, API-first enterprise capabilities that unlock new market expansion. This role blends strategic ownership with disciplined execution—driving rapid MVP delivery in 6-week cycles, advancing an open integration ecosystem (AI/SIEM/SOAR), and ensuring every product investment is tied to measurable revenue, NRR, and enterprise deal acceleration.Partnering closely with Engineering, Sales, and executive leadership, you will shape go-to-market strategy, lead Customer Advisory Board insights into product direction, and engage directly with F500 security leaders and CISOs. Success requires strong technical fluency, enterprise SaaS experience, and a proven ability to build and scale platform products in high-growth environments.

Key Responsibilities

Strategy & Vision

Define and execute the enterprise product strategy: GRC Cartridges, MCP service layer, alarm triage, and corporate security platform
Own the enterprise go-to-market product narrative — position Trackforce as the embedded security intelligence layer inside F2000 SOCs
Lead Customer Advisory Board engagement — translate enterprise buyer needs into validated product bets
Drive the 'Explore' side of the Defend/Expand/Explore strategic framework (20% of roadmap capacity)

Team Leadership

Manage and develop 2-3 PMs: PM Command Center, PM Enterprise/GRC, and Sr. PM Platform & APIs
Evaluate team members against clear deliverables and success criteria during test periods
Hire and onboard new PMs as the enterprise portfolio grows
Establish dual-track agile practices across the enterprise product team

Execution & Delivery

Own enterprise MVP delivery within 6-week timeboxes — scope shrinks to fit, deadlines never move
Drive the MCP integration platform — the open service layer that lets customers connect their own AI/SIEM/SOAR tools
Partner with engineering to deliver the Cross-Platform Data Lake and unified API
Own enterprise P&L awareness — tie every roadmap investment to measurable revenue and expansion outcomes

Stakeholder Management

Engage directly with F500 security directors and CISOs to drive enterprise deal cycles
Partner with Sales on enterprise cross-sell ($8M identified opportunity)
Collaborate with VP Product on quarterly ring-fence reviews — adjust Defend/Explore split based on NRR
Report on enterprise roadmap progress, risks, and trade-offs to executive leadership

Qualifications

10+ years of product management experience in B2B SaaS or enterprise software

5+ years leading and developing product managers

Demonstrated track record of building and shipping enterprise-grade platforms (APIs, integrations, multi-tenant architecture)

Experience with enterprise sales cycles ($100K+ ACV) and direct engagement with C-level security buyers

Strong technical fluency — comfortable with API design, data architecture, and platform strategy

Experience with dual-track agile, continuous discovery, and rapid experimentation

Consulting background or experience working with Fortune 500 stakeholders is a strong plus

Preferred Qualifications

Domain experience in physical security, corporate security technology, or adjacent verticals

Experience at a PE-backed or high-growth SaaS company navigating multi-product portfolio consolidation

MBA or advanced degree

Experience building open platform / integration marketplace products

Familiarity with GRC (Governance, Risk, Compliance) workflows

Working at Trackforce

At Trackforce, we operate in a hybrid model of work, offering flexibility to balance in‑office collaboration with remote work. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.

Planned office relocation (May) to 2020 Blvd Robert-Bourassa Suite 2000, Montreal, QC H3A 2A5 - offering a more central and accessible workspace.

Benefits We Offer

·Hybrid and flexible work model

·Three weeks of vacation starting in your first year

·Paid sick days & family obligation days

·Comprehensive health & dental coverage from Day 1

·24/7 telemedicine access

·Mental health & wellness support

·Life insurance, AD&D, long term‑ disability & critical illness coverage

·RRSP & DPSP with employer matching

·Employee referral bonus

·Paid volunteer day & recognition programs

#LI-Hybrid

At Trackforce, we are committed to providing an inclusive, respectful, and discrimination‑free workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.

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FAQs About Director of Product Management Enterprise Jobs at Trackforce

What is the work location for this position at Trackforce?

This job at Trackforce is located in Washington, DC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Trackforce?

Employer has not shared pay details for this role.

What employment applies to this position at Trackforce?

Trackforce lists this role as a Full-time position.

What experience level is required for this role at Trackforce?

Trackforce is looking for a candidate with "Executive" experience level.

What education level is required for this job?

The education requirement for this position is Master's Degree. Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Trackforce for this role?

Trackforce offers following benefits: Retirement Savings, Dental Insurance, Disability, Health Insurance, Life Insurance, Community Service, Paid Illness Leave, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Trackforce?

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