Director of Radiology - Toledo Hospital - Radiology Administration

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Job Summary:

The director has responsibility of radiology services at Toledo Hospital, including the resource pool, and any other department(s) or service(s) that may be periodically assigned.  He/she designs, directs, and implements processes to measure, assess, and improve the performance of hospital and systemwide functions and departments as assigned.  Additionally, the position partners with radiology providers to assess operational processes, enhancements for improvement and efficiency, and leads the development of new techniques, services, and programs that will improve employee, patient and, physician satisfaction, in support of the organization’s mission. Under the direction of the Vice President of Operations, System Radiology, will collaborate with senior leadership members in monitoring, recommending and implementing plans for improving efficiency, decreasing expenses and improving satisfaction scores.

ACCOUNTABILITIES

• Plans, organizes and directs all professional and programmatic activities in accordance with professional, regulatory, and accrediting standards in alignment with the ProMedica mission, goals and values.

• This position supervises personnel in multiple departments and locations as well as oversight of hospital(s) and system wide functions. 

• Monitors and manages radiology physician groups, respiratory, and sleep medical directors and vendor contracts. Ensure radiology physician groups and medical directors are compliant with policies, procedures, and established metrics.

• Monitors and manages university and/or community college academic agreements in place for radiology.

• Serves as Radiation Safety Committee chair for Toledo Hospital and other hospitals assigned.

• Participates with recommendations of nursing practice guidelines, policies and procedures that align with ProMedica’s professional practice model and evidence based practices.

• Ensures facilitation, implementation and monitoring of clinical and safety performance standards.  Establishes a formal means of accountability for those to whom the duties are assigned. 

• Coordinates and integrates interdepartmental and intradepartmental services with an emphasis on teamwork, cooperation and customer service.

• Ensures that performance improvement activities are implemented in areas of responsibility.

• Actively participates in and with the governing body, hospital leadership, and medical staff in the hospital’s decision making structures and processes.

• Monitors operating budgets and operating efficiency of applicable departments.  Recommends and implements changes to comply with budget and standards. 

• Participates in planning and implementation of strategic planning.

• Approves, monitors and maintains direct reports’ accountability for operating budgets. 

• Ensures a sufficient number of qualified, competent staff based on patient and procedure volume trends in alignment with operating budget guidelines. 

• Serves as a role model by exhibiting positive customer service behavior.

• Reinforces good customer behaviors among employees.

• Maintains excellent relationships and on-going communication with various matrixed services, service lines, system departments, as well as related business units.

• Supports the effective operations for hospital facilities, off-site locations and acute care sites.

• Performs all other duties as assigned. 

Leadership Competencies

1. Mission/Vision

Understands, acts on, and is dedicated to the System/BU mission and vision.  Thinks and acts from a decentralized and systems perspective.  Places customers, patients, and family needs before all other objectives.

2. Knowledge

Stays informed on industry and professional/functional level.  Understands the complex issues facing the organization.  Exhibits the appropriate level of industry, professional/functional knowledge and modifies the priorities and responses as necessary.

3. Innovation/Creativity

Creates an atmosphere that challenges the “status quo”; receptive to change/risk.  Originates and adapts new ideas to achieve objectives.

4. Decision Making/Judgement

When possible, completes an in-depth analysis of problems, consequences and alternative solutions before making decisions.  Seeks input from others.  Initial actions and decisions are timely and accurate.

5. Leadership/Performance Management

Carefully evaluates and balances System, BU, and individual objectives.  Develops and achieves challenging and attainable objectives.  Engages staff in continuous evaluation and improvement.

6. Teamwork/Communication

Creates a climate of objectivity, cooperation, recognition, contribution, and trust.  Makes and keeps commitments.  Listens carefully, communicates clearly, and beyond a “need-to-know: basis.  Removes obstacles and resolves conflict. 

7. Operations Effectiveness

Develops/adheres to budgets and plans activities to efficiently achieve objectives.  Demonstrates ability to effectively plan, prioritize, and manage multiple activities.  Effective steward of organizational resources.

8. Ethical Behavior/Values

Models the values of collaboration, compassion, excellence, and integrity.  Builds honest, trusting and respectful relationships.  Shows consistency in words and actions.  Does not undermine or respond negatively to others.

9. Professional/Community Involvement

Participates and represents the organization in community/civic activities.  Influences public/private health care issues in accordance with organizational/individual ability and opportunity.  Active in professional association(s).

REQUIRED QUALIFICATIONS

Education: Bachelor’s degree required. Candidate must be actively pursuing a master’s degree, with successful completion required within two years of appointment to the position.

Skills: Excellent understanding of the functions of various hospital departments, policies and procedures, budgeting process and analysis of financial data.  Knowledge of Joint Commission, OSHA regulations – as they pertain to infection control, Ohio and Michigan Department of Health,  Nuclear Regulatory Commission, Medicare/Hospital Conditions of Participation, and ability to understand and interpret federal and state regulations needed either through education or experience.  Requires excellent oral and written communication skills, including the ability to interact with all levels of employees, senior leaders, physicians, and community stakeholders.  Possesses strong leadership and analytical skills with demonstrated outcomes and experience.  Demonstrated ability to plan, lead, facilitate, negotiate, and manage people and projects through change and consensus building.

Years of Experience:  Minimum of 5 years of progressive leadership experience.

License: ARRT, CNMT, ARDMS, etc ; Active ODH licensure

Certification:  BLS

PREFERRED QUALIFICATIONS

Education: Masters degree in healthcare administration, healthcare leadership, business.

Skills: N/A

Years of Experience: 5-10 years of progressive leadership; prior experience as a Radiology Director.

License: Certified Radiology Administrator/CRA strongly preferred.

Certification: BLS

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace