Overview
Schedule
Full-time
Career level
Executive
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
CALPAK is seeking an experienced Head of Retail to lead the strategy, performance, and growth of our retail business. Reporting to the Executive Director of DTC, this role will own retail performance and profitability while leading the team and capabilities needed to support the continued growth of the business.
The ideal candidate is a strategic and commercially minded retail leader with strong business acumen, people leadership, and operational experience. This role will work closely with executive leadership and cross-functional partners to drive revenue, strengthen the customer experience, and evolve CALPAK's retail business for future growth.
Requirements
Key Requirements:
Retail Strategy & Performance
- Own the overall strategy, performance, and growth of CALPAK's retail business.
- Own retail revenue and P&L performance, establishing clear goals, KPIs, and priorities.
- Analyze business performance and develop strategies to drive traffic, customer acquisition, conversion, AOV, profitability, and overall retail growth.
- Partner cross-functionally to align retail priorities with broader company, brand, and customer initiatives.
Team & Retail Operations
- Lead and develop the retail organization, with accountability for team performance, people development, succession planning, and overall execution.
- Establish clear goals, expectations, and ways of working that enable retail leaders and teams to operate effectively and grow.
- Ensure strong and consistent execution across store operations, customer experience, staffing, inventory, merchandising, and other core retail functions.
- Assess organizational needs and evolve the team, structure, processes, and capabilities required to support the retail business as it grows.
Retail Growth & Expansion
- Develop the long-term strategy for CALPAK's retail footprint and future growth.
- Partner with executive leadership and internal and external partners to evaluate and execute future retail opportunities.
- Ensure the organization, capabilities, and resources evolve to support retail growth and future locations.
- Provide any additional support as needed.
Qualifications
- 10+ years of progressive retail leadership experience, including multi-store responsibility.
- Experience across both established retail environments and smaller or growing businesses preferred.
- Strong commercial and financial acumen, with experience owning revenue and P&L performance.
- Demonstrated ability to develop and execute strategies that drive retail revenue and overall business performance.
- Strong understanding of key retail performance drivers, including traffic, conversion, AOV, labor, inventory, and customer experience.
- Proven people leader with experience developing teams, building leadership capabilities, and driving accountability.
- Experience supporting retail expansion and new store growth.
- Strong strategic, analytical, and problem-solving skills with the ability to translate insights into action.
- Strong cross-functional leadership and communication skills.
- Experience within DTC, consumer, lifestyle, fashion, accessories, or an adjacent category preferred.
Benefits
Why CALPAK: Benefits & Perks:
- Annual bonus plan
- Medical, Dental & Vision insurance
- 401K w/ company matching
- Life insurance & Disability coverage
- Accrued paid time off & floating holidays
- Monthly wellness credits
- Dog friendly office
- Employee discount
- Benefits and incentive compensation may be subject to other requirements and conditions
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FAQs About Director Of Retail Jobs at CALPAK
What is the work location for this position at CALPAK?
This job at CALPAK is located in Gardena, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CALPAK?
Employer has not shared pay details for this role.
What employment applies to this position at CALPAK?
CALPAK lists this role as a Full-time position.
What experience level is required for this role at CALPAK?
CALPAK is looking for a candidate with "Executive" experience level.
What benefits are offered by CALPAK for this role?
CALPAK offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at CALPAK?
You can apply for this role at CALPAK either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.