Director of Retail Inventory & Compliance

🌿📦 Director of Retail Inventory & ComplianceLocation: West Bloomfield, MIReports To: CEO / COOType: Full-Time, Leadership

🧠 Role Summary

The Director of Retail Inventory & Compliance owns the accuracy, compliance, movement, and financial performance of all inventory across all retail locations.

This mission-critical leadership role ensures 100% alignment between Physical Inventory, METRC, and Dutchie while maintaining full CRA compliance every day.

You will protect:

• 🏛️ Licenses

• 💰 Margins & Cash

• 🛍️ Customer Experience

✅ Core Responsibilities

📦 Retail Inventory Ownership

• Own all inventory across all retail locations.

• Manage multi-million dollar retail inventory portfolios in a high-volume, multi-store environment.

• Ensure real-time accuracy between Physical Inventory, METRC, and Dutchie POS.

• Build and enforce standardized retail inventory control systems.

📊 Daily, Weekly & Monthly Inventory Discipline

• Design and enforce a company-wide daily cycle count program.

• Execute daily cycle counts, weekly audits, monthly reconciliations, and quarterly/annual audits.

• Audit sales floor, backstock/vault, quarantine/hold, returns, destructions, transfers, and METRC packages.

• Investigate and resolve all discrepancies immediately.

• Implement root-cause analysis and corrective action systems.

⚖️ Compliance & Risk Management (CRA / METRC)

• Own 100% CRA and METRC compliance across all retail locations.

• Ensure continuous audit readiness for CRA inspections, state audits, and internal audits.

• Build SOPs that make compliance automatic and non-negotiable.

• Eliminate METRC drift, process gaps, and human-error dependency.

👥 Retail Team Leadership

• Lead and manage inventory teams at each retail location.

• Build a standardized training, certification, and accountability system.

• Ensure every store follows the same inventory playbook.

• Create a culture of precision, discipline, and ownership.

📈 Merchandising, Stock Levels & Optimization

• Partner with Retail Ops and Merchandising to optimize stock levels, improve turns, reduce aging inventory, and improve in-stock rates.

• Ensure stores are never overstocked, never out of stock, and never sitting on dead product.

🔒 Shrink, Loss Prevention & Financial Impact

• Own shrink performance across retail.

• Build shrink dashboards, store-level accountability systems, and investigation frameworks.

• Drive improvement in margin, inventory efficiency, and cash utilization.

🛠️ Systems, SOPs & Process Architecture

• Design, document, and deploy retail inventory SOPs for receiving, transfers, storage, cycle counting, returns, destructions, adjustments, and recalls.

• Drive process discipline and automation across all stores.

🎓 Qualifications & Experience

Required:

• 5+ years in inventory, retail operations, or supply chain leadership

• 5+ years in high-volume retail

• Proven experience managing multi-million dollar retail inventory

• Direct, hands-on experience with METRC and Michigan CRA retail compliance

• Experience building SOPs, audit programs, and inventory control systems

Strongly Preferred:

• Dutchie POS experience

• Cannabis retail operations experience

• Multi-store leadership experience

💡 Skills & Attributes

• Extremely detail-oriented

• Process-driven

• Systems thinker

• Zero tolerance for sloppy inventory

• Calm under audit pressure

• Strong leader and trainer

• Data-driven operator

📏 Performance Measured By

• Inventory accuracy percentage

• METRC = Physical = POS alignment

• Shrink reduction

• Audit results

• Zero critical CRA violations

• Turn improvement

• Aging inventory reduction

🌟 Why This Role Matters

This role protects:

• 🏛️ Retail licenses

• 💰 Margins & cash

• 🛍️ Customer experience

Retail inventory and compliance is where most cannabis companies get hurt. This role ensures it never happens.

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