Director Of Security

POSITION SUMMARY:

Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

The Director of Security is responsible for leading all aspects of the resort's security operations, including armed security, life safety, asset protection, and emergency preparedness. This role oversees the protection of guests, associates, facilities, and high-value assets such as fine art, antiques, and luxury furnishings, while maintaining a discreet, professional security presence consistent with a Forbes-rated luxury destination.

The Director plans, organizes, and evaluates security activities; recruits, trains, and mentors security personnel; ensures compliance with all applicable regulations; and partners with executive leadership and external agencies to mitigate risk and maintain a safe and welcoming environment for guests and associates.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Lead, manage, and deploy all resort security operations, including armed security personnel
• Protect guests, associates, facilities, equipment, and high-value assets, including fine art, antiques, and luxury furnishings
• Develop, implement, and oversee comprehensive security strategies, policies, and procedures
• Plan, schedule, and evaluate security activities; conduct inspections, audits, and risk assessments
• Recruit, hire, train, mentor, and evaluate security personnel, ensuring professionalism, discretion, and exceptional guest service
• Deliver and model superior internal and external guest service; actively build and maintain guest relations
• Establish and oversee emergency response, fire safety, threat assessment, and crisis management procedures
• Ensure compliance with all local, state, and federal regulations related to armed security operations and firearms
• Conduct special investigations and follow up on safety and security concerns to resolution
• Oversee security technology systems including electronic patrol systems, CCTV, access control, alarms, and monitoring platforms
• Coordinate protection, monitoring, transport, and emergency planning for high-value art and asset collections
• Partner with executive leadership, facilities, curatorial teams, and external law enforcement or emergency agencies
• Conduct security meetings, monthly safety meetings, and performance evaluations
• Prepare and manage departmental budgets, staffing schedules, and performance metrics
• Complete required administrative duties, reports, correspondence, and confidential documentation
• Maintain confidentiality and exercise sound judgment in all matters
• Perform other job-related duties as assigned
• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Extensive knowledge of security operations, armed security practices, and use-of-force protocols
• Strong understanding of emergency management, threat mitigation, and crisis response
• Demonstrated leadership and team management skills in a security or law enforcement environment
• Ability to lead with professionalism, discretion, and calm under pressure
• Excellent written and verbal communication skills
• Strong organizational, time-management, and multitasking abilities
• Advanced decision-making, critical thinking, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced, high-pressure environment
• Strong interpersonal skills with the ability to interact professionally with guests, associates, executives, and external partners
• High attention to detail and ability to handle confidential information with discretion and tact
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
• Ability to operate standard office equipment efficiently
• Ability to read, review, and comprehend complex documentation
• Ability to perform basic mathematical functions
• Ability to work flexible hours, including nights, weekends, holidays, and on-call shifts
• Ability to patrol large and varied terrain and respond quickly to emergencies
• Must be able to speak English

These skills and abilities are typically acquired through the completion of a bachelor's degree or equivalent, as well as through a minimum of 5 years' experience in a security or law enforcement leadership related capacity.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Please note: We do not accept submissions from third-party recruiters or agencies.

Lead with Purpose. Shape Culture. Elevate the Experience.

Nemacolin resort offers a distinctive leadership environment where strategic direction, accountability, and hospitality excellence come together to shape guest experiences and organizational culture. Within a luxury-level environment known for creativity and innovation, leaders guide teams, cultivate talent, and influence the future of service at one of hospitality's most unique destinations.

Leadership begins with immersion into the resort's ethos, values, vibe, and service philosophy, supported by executive onboarding and advanced development opportunities. Leaders engage in cross-functional collaboration, strategic planning, and mentorship that strengthen operational expertise and people leadership. A commitment to transparency, accountability, and continuous improvement defines the leadership journey and reinforces a dynamic where teams thrive.

Leadership Development & Culture Stewardship

• Executive onboarding and advanced leadership development
• Strategic cross-functional collaboration and innovation opportunities
• Mentorship, coaching, and talent development responsibilities
• Recognition through leadership honors and performance milestones

Executive-Level Benefits & Lifestyle Experience

• Competitive compensation and comprehensive benefits offerings
• Attractive 401(k) program and paid time off
• Housing, educational, and professional development support
• Savings across resort dining, retail, spa, and experiences
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

Leadership at Nemacolin creates lasting impact by shaping teams, elevating standards, and building a culture of excellence where hospitality professionals flourish while delivering unforgettable guest experiences.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine the impact, influence, and legacy that could become part of your leadership journey.