Director Of Serious Illness

Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children.

The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 20-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices.

We currently have a full time opening for a Director of Serious Illness. This position provides leadership and support to ensure quality patient care for our Serious Illness program. The position is responsible for:

• Provides, implements, and evaluates, best practice standards for palliative care.
• Manage the Serious Illness department ensuring quality of care, compliance, revenue, productivity, and patient satisfaction, while honoring what matters most to patients and families.
• Responsible for risk management, quality, outcomes, and compliance within Serious Illness.
• Creates annual budget for the Serious Illness department. Monitor monthly expenses as compared to the budget and intervene when necessary.
• Guide the team in the oversite of productivity, timeliness of visits, documentation, and submission of billing.
• Review internal and external marketing materials and provide feedback.

The qualified candidate will have:

• Proven ability to manage interdisciplinary teams and complex care programs.
• Understanding of hospice philosophy and issues related to death and dying.
• Strong clinical/counseling skills to support staff working with patients and families across all age groups.
• Ability to ensure quality patient care and adherence to compliance, regulations, and organizational standards.
• Excellent collaboration and communication skills.
• Strong organizational skills with attention to detail and ability to multitask.
• Ability to encourage a positive and constructive flow of communication.

Requirements include a master's degree in nursing, Healthcare Administration or related field. In addition candidates should have a minimum of five (5) years of clinical leadership experience in palliative care and/or pediatric hospice.

Lightways offers a generous benefit package that includes medical, dental, disability, life insurance, pension, holidays and a generous PTO plan for full time positions.

For additional information on Lightways benefit package, please visit Lightways.org and click on Careers.