landing_page-logo
Sign Up
D logo

Director Of Service (Heavy Equipment)

D2B GroupsChalfont, PA

$120,000 - $130,000 / year

Apply with Sonara

Overview

Schedule
Full-time
Career level
Executive
Remote
On-site
Compensation
$120,000-$130,000/year
Benefits
Health Insurance
Disability Insurance
Life Insurance

Job Description

Our client, a privately held and growing heavy equipment dealership, is seeking a Director of Service to lead aftermarket operations across multiple branches. This is a strategic leadership role for someone who can build scalable processes, develop strong leaders, and drive profitability — while helping the organization prepare for future growth, including new branch openings.

This role is best suited to a leader who has moved beyond managing individual technicians and is ready to lead through other leaders (service managers/supervisors) across a multi-site operation.

Key Responsibilities

Leadership & People Development

  •       Lead, coach, and develop branch-level service managers/leaders, building a strong bench of talent across locationsEstablish clear performance expectations, accountability structures, and development plans for the leadership team
  •       Foster a culture of continuous improvement, ownership, and customer-focused service

    Process & Systems

    Standardize and improve service processes, workflows, and systems across all branches
  •       Evaluate and optimize use of service/DMS software and reporting tools to drive consistency and visibilityBuild repeatable, scalable playbooks that can be deployed to new locations as the company grows

    Financial & Operational Performance

  •       Own aftermarket (parts and service) profitability across multiple branchesAnalyze branch-level performance data to identify gaps, trends, and improvement opportunities
  •       Manage labor efficiency, shop capacity, warranty processes, and service department KPIs

    Growth & Expansion

    Partner with executive leadership on planning and operational readiness for new branch openings
  •       Ensure new locations are set up with the right processes, staffing structure, and systems from day one

    Requirements

    7+ years of progressive experience in heavy equipment or related equipment service operations
  •       Prior experience leading multiple locations or leading other managers/supervisors (not just direct technician oversight)Strong track record improving service department profitability and operational efficiency
  •       Experience with service/DMS systems and using data to drive decisionsExcellent leadership, coaching, and communication skillsWillingness to travel occasionally to branch locations

    Benefits

    • Base salary: $120,000–$130,000
    • Performance-based bonus structure
    • Opportunity to shape aftermarket strategy for a growing, privately held company
    • High-visibility leadership role with a clear path tied to company expansion
    • Health Insurance, Life Insurance, Disability, PTO, etc.

    • Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

    Apply with SonaraApply manually
    pay-wall

    FAQs About Director Of Service (Heavy Equipment) Jobs at D2B Groups

    What is the work location for this position at D2B Groups?
    This job at D2B Groups is located in Chalfont, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at D2B Groups?
    Candidates can expect a pay range of $120,000 and $130,000 per year.
    What employment applies to this position at D2B Groups?
    D2B Groups lists this role as a Full-time position.
    What experience level is required for this role at D2B Groups?
    D2B Groups is looking for a candidate with "Executive" experience level.
    What benefits are offered by D2B Groups for this role?
    D2B Groups offers following benefits: Health Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at D2B Groups?
    You can apply for this role at D2B Groups either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.