Director of Talent Acquisition

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COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY: $95,000-115,000 - based on education and experience.   REPORTS TO: VP of Human Resources   DIRECT REPORTS:  Yes

LOCATIONS: Must be located in or near Bismarck ND, Kansas City KS, Dallas TX, Denver CO, or Phoenix AZ

JOB SUMMARY

Ready to lead talent strategy for a dynamic organization in the transportation industry? This is a pivotal leadership role for a strategic thinker who can build high-performing teams, elevate our employer brand, and implement innovative recruitment solutions that support our aggressive growth objectives. If you're a results-oriented talent leader who thrives on developing scalable processes, leveraging data-driven insights, and partnering with executive leadership to solve complex workforce challenges, we want to hear from you. We’re looking for a forward-thinking, detail-oriented leader who can translate data into recruiting projections, move fluidly across HR technology platforms, and leverage AI to streamline how we source and hire.

The Director of Talent Acquisition will develop, drive, and execute staffing strategies within CrossCountry Freight Solutions. This position will oversee all recruiting operations, leads the talent acquisition. The Director oversees full-cycle recruiting processes from sourcing through onboarding, manages the Applicant Tracking System (Workday), establishes recruiting metrics and analytics, and builds scalable processes to attract talent in the competitive transportation and logistics industry. This role requires hands-on leadership, strategic execution capabilities, and deep recruiting expertise across both professional and hourly/driver positions.

ESSENTIAL JOB DUTIES

Team Leadership & Management

• Directly manage, coach, and develop a team of talent acquisition specialists, providing guidance on sourcing strategies, candidate assessment, and recruiting best practices.

• Assign requisitions, monitor team workload and bandwidth, manage daily workflow, and ensure equitable distribution of recruiting responsibilities.

• Conduct regular one-on-one meetings, performance evaluations, and provide ongoing coaching to enhance recruiter effectiveness and professional development.

• Recruit, hire, and onboard new talent acquisition team members as the team grows.

Recruiting Operations & Execution

• Lead and participate in full-cycle recruiting for all positions across the organization including drivers, operations, sales, and corporate roles, with direct responsibility for director-level and complex searches.

• Oversee the complete recruitment lifecycle including sourcing, job postings, screening, interviewing, selection, offer management, background checks, and transition to onboarding.

• Develop and implement innovative sourcing strategies to build robust talent pipelines for high-volume positions, particularly CDL drivers and operations roles.

• Partner with hiring managers to understand position requirements, develop screening criteria, and provide consultation on candidate selection.

Strategy & Workforce Planning

• Execute talent acquisition strategy in partnership with the VP of Human Resources to support company growth objectives and operational needs.

• Collaborate with the VP of HR and department heads to forecast hiring needs and proactively plan for seasonal fluctuations and expansion.

• Develop recruiting forecasts and pipeline projections based on historical data, seasonality, and growth plans to proactively size sourcing efforts.

• Develop and enhance employer branding initiatives, recruitment marketing materials, and candidate experience touchpoints.

Systems, Analytics & Process Improvement

• Serve as the Workday ATS administrator, managing system configuration, user access, workflow optimization, and ensuring data integrity.

• Evaluate and adopt AI-driven recruiting tools and automation to streamline sourcing, screening, and candidate engagement.

• Quickly master new system functionality and translate platform capabilities into improved business processes and workflows.

• Track and report key recruiting metrics including time-to-fill, cost-per-hire, source effectiveness, offer acceptance rates, and quality-of-hire to the VP of HR and leadership team.

• Analyze recruiting data to identify trends, bottlenecks, and opportunities for process improvement and efficiency gains.

• Design and implement standard operating procedures, recruiting workflows, and best practices that ensure compliance with federal, state, and DOT regulations.

• Maintain recruiting documentation, audit trails, and ensure compliance throughout the hiring process.

Vendor & Budget Management

• Manage relationships with recruiting vendors including job boards, background screening providers, staffing agencies, and recruiting technology platforms.

• Develop and manage the talent acquisition budget for job advertising, recruiting tools, and vendor services in alignment with overall staffing budget established by the VP of Human Resources.

External Partnerships & Talent Sourcing

• Plan and participate in career fairs, recruiting events, and job expos to build brand awareness and source candidates.

• Build partnerships with CDL schools, trade schools, community colleges, and workforce development organizations to develop talent pipelines.

• Stay current on recruiting trends, labor market conditions, competitive intelligence, and emerging practices in the transportation and logistics industry.

• Collaborate cross-functionally with Operations, Training, Driver Development, and other departments to align recruiting efforts with business needs.

• Other duties as assigned.

JOB SPECIFICATIONS

Skills and Knowledge

• Bachelors degree in Business Administration, Human Resources or related field

• 5+ years of work experience leading a talent acquisition team, initiatives and strategies or a combination of education, training and experience which demonstrates equivalent knowledge, skills and abilities.

• 1-2 years of project management experience preferred.

• Experience in transportation, logistics, or high-volume hourly recruiting environments strongly preferred.

• Expert knowledge of full-cycle recruiting across both professional and hourly/driver positions, including sourcing strategies, candidate assessment, and selection methodologies.

• Proficiency in Applicant Tracking Systems with Workday experience highly preferred, including system administration capabilities.

• Strong analytical skills with experience tracking recruiting metrics, analyzing data, and making data-driven decisions.

• Demonstrated leadership, coaching, and team development capabilities with ability to motivate and guide individual contributors.

• High attention to detail with a demonstrated ability to think strategically and forecast future talent needs.

• Excellent communication, presentation, and interpersonal skills with ability to partner effectively with hiring managers and stakeholders at all levels.

• Strong organizational and project management skills with ability to manage multiple priorities and requisitions simultaneously.

• Comfort learning new technology platforms quickly, with an aptitude for identifying where AI and automation can streamline recruiting operations.

• Knowledge of employment law, regulatory compliance, and industry-specific requirements (DOT/FMCSA regulations preferred).

• Results-oriented with ability to work in fast-paced environments and deliver quality hires within tight timeframes.

Work Conditions

• Professional office environment with flexibility for remote work for the right candidate.

• The ability to work irregular hours when necessary to meet business needs

• Ability to travel when necessary.

BENEFITS

• Medical, Vision, Dental, Supplemental, and Life Insurances available

• Paid time off, paid holidays, paid community volunteer time

• 401k retirement plan

• Growth Opportunities