REQUIREMENT: ALL applicants are required to complete a Predictive Index Assessment before consideration will be given for the role. Please follow this link to complete the assessment.Position SummaryThe Director of Warehouse Management will lead all operations for The Spice & Tea Exchange's 90,000-square-foot distribution and production campus. Reporting directly to the President & CEO, this executive leader will drive operational excellence, build high-performing teams, develop scalable systems, and prepare the organization for significant future growth. This role oversees warehouse operations, production planning, inventory management, fulfillment, logistics, automation, safety, and continuous improvement while serving as a strategic member of the executive leadership team.
What You'll Lead
· Distribution & warehouse operations
· Production planning & scheduling
· Inventory strategy and accuracy
· Franchise and eCommerce fulfillment
· Operational technology & automation
· Facilities, safety and regulatory compliance
· KPI development and operational reporting
· Team development and leadership
· Continuous improvement initiatives
· Future wholesale and 3PL operational expansion
What Success Looks Like
· Build a world-class distribution operation
· Improve inventory accuracy and inventory turns
· Increase operational throughput and efficiency
· Develop scalable production planning processes
· Improve service levels for franchisees and customers
· Implement operational technologies that improve productivity
· Build a leadership team capable of supporting rapid company growth
· Position the facility for future wholesale and 3PL opportunities
What We're Looking For
· 10+ years leading large distribution or manufacturing operations
· Executive leadership experience with multi-department responsibility
· Strong financial and P&L management skills
· Warehouse automation and WMS experience
· Experience building KPIs and operational dashboards
· Strong people leadership and coaching skills
· Food manufacturing or consumer products experience preferred
· Experience with S&OP, production planning, or inventory optimization preferred
· Lean, Six Sigma, or continuous improvement experience preferred
Why This Opportunity Is Different
· This is not a traditional warehouse leadership role. You will help shape the future of one of the country's leading specialty food franchise organizations by building the operational infrastructure needed to support franchise growth, eCommerce expansion, wholesale distribution, automation initiatives, and future 3PL services.
We create and share the experience every day! Life is better lived with a little spice.
The Spice & Tea Exchange ® was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop in St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you’d enjoy sitting with around the dinner table.
"Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.
At The Spice & Tea Exchange® we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table! Our employees define experience as all the events of our lives that shape who we are, taking you out of the everyday task list and putting you into a place that takes you to a different state of mind, making memories that are not forgotten, and trying things for the first time! The employee experience is something we do not take with a grain of salt.
