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Director Patient & Community Engagement

Temple University Health SystemPhiladelphia, PA
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Overview

Schedule
Full-time
Career level
Executive
Remote
On-site
Benefits
Career Development
Tuition/Education Assistance

Job Description

The Director, Patient and Community Engagement provide strategic leadership and system-wide oversight of volunteer services, patient and family engagement, and community-facing programs across Temple University Health System (TUHS). This role advances the voice of the patient and family as a core driver of care delivery by leading the development, standardization, and integration of Patient and Family Advisory Councils (PFACs) and volunteer services across all TUHS entities. The Director collaborates with executive leadership, clinical teams, and community partners to improve the patient and family experience, strengthen community relationships, and ensure alignment with TUHS strategic priorities, regulatory requirements, and service excellence standards.

Education

Bachelor's Degree Healthcare related field Required

Master's Degree Healthcare Administration, Public Health, or related field Preferred

Experience

5 years experience in a leadership role in Patient Experience, Volunteer services and Patient and Family Engagement Required

General Experience with HCAHPS, CG-CAHPS, OAS-CAHPS, outpatient and patient satisfaction surveys. Required

General Experience leading Patient and Family Advisory Councils Required

General Experience in a multi-hospital health system Preferred

Licenses

Cert Patient Experience Prof Required '405112

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FAQs About Director Patient & Community Engagement Jobs at Temple University Health System

What is the work location for this position at Temple University Health System?
This job at Temple University Health System is located in Philadelphia, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Temple University Health System?
Employer has not shared pay details for this role.
What employment applies to this position at Temple University Health System?
Temple University Health System lists this role as a Full-time position.
What experience level is required for this role at Temple University Health System?
Temple University Health System is looking for a candidate with "Executive" experience level.
What benefits are offered by Temple University Health System for this role?
Temple University Health System offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Temple University Health System?
You can apply for this role at Temple University Health System either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.