
Disaster Recovery Technician I Hatfield Office
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Overview
Job Description
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
- Survey damage within the property
- Evaluate and record damage to all items within the property
- Demolition of structural damage to properties through the use of hand and power tools
- Perform initial site visits
- Conduct moisture inspections
- Set restoration equipment within guidelines
- Complete assigned tasks and notes in our primary operating system (RMS)
- Take photos of jobs assigned at start, completion, and throughout the process
- IICRC certification available as IICRC classes are offered
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
- High School Diploma or GED
- Customer Service experience
- Constantly move about job sites; stairs, walkways, roofs, crawl spaces
- Occasionally requires a ladder to complete jobs
- Must be able to communicate and converse with customers over the phone and face to face
- Frequently will lift up to 60lbs
- Ability to safely operate a company vehicle
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
