Dishwasher - Dollywood's Dreammore Resort & Spa - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our overall company resort portfolio.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Dishwasher who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand and our region.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to their life and work. We are seeking an individual who has the ability to bring the vision of the Dollywood Resorts to life. The recipe for the right Dishwasher will be equal parts curious learner, innovator, administrator, mentor and motivator.

Our Dishwasher position will participate in all activities, including food preparation, merchandise handling, ware washing, and cleanliness and sanitation procedures. This is to be done in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Checks with Sous Chef and lead cook for daily objectives
• Handles and properly stores company assets
• Washes Chinas, glasses, silverwares and kitchen supplies in ware washer and or sink
• Cleans and organizes workstation
• Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes
• Properly stocks and stores food inventory when asked
• Performs kitchen duties as directed by the Sous Chef, including sweeping, mopping, trash removal
• Checks product/supply levels and adjusts to daily needs and communicates any shortages
• Participates in daily line ups
• Maintains ware washing equipment is good repair
• Checks Water temperatures for proper sanitation
• Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 18 years old
• This position requires a minimum formal education of some high school
• Flexible availability to include weekends, holidays, daytime and evening schedule
• Must pass a pre-employment background check and drug test

Knowledge, Skills, and Abilities

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work

• Must be self-motivated and disciplined

• Must be able to prioritize and complete work assignments on a timely basis

• Must maintain strict confidentiality and judgment regarding privileged information

• Must be committed to continuous improvement

• Must have professional appearance with good personal hygiene

• Must promote and support a "team" work environment by cooperating and helping co-workers

• Must be able to be productive in a fast-paced environment

• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

• Able to comprehend instructions and retain information

• Able to perform duties consistent with creating a safe and secure environment for hosts and guests

• Able to be flexible to handle frequent changes in priorities

• Able to add, subtract, multiply and divide with accuracy

• Able to communicate effectively with Guests and Hosts using approved communication methods

• Able to tolerate various temperatures while working outdoors

• Able to operate/drive a company vehicle with valid driver's license and insurance

• Able to meet the physical demands of the job

• Able to lift up to 50 lbs with assistance

• Able to tolerate temperatures of 0 to 140 degrees

• Physical requirements necessary for stooping, lifting, bending, pushing and pulling in order to deliver and put dishes and equipment away in storage, on shelving and in refrigerated spaces

Physical and Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.