Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
Wachter is currently accepting applications for a Dispatcher with industry experience with large single-site operations in the electrical field to work in our Lowell, AR office. Ideal candidates should have the willingness to learn new skills. This position dispatches service tickets and provides administrative and operational support.
We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.
PLEASE NOTE THIS POSITION IS AT OUR LOWELL, AR OFFICE.
Benefits Package: Company Paid!
- Medical, Dental, Prescription & Vision Benefits
- Life, AD&D, and LTD insurance
- Paid Vacation and Holidays
- MD Live & TriaHealth
- Company-Matched 401(k) and IRA Retirement Savings.
Shifts Available
Requirements
- High school Diploma or equivalent required.
- College Education or degree highly desirable.
- Talking on the phone with peers and technicians.
- Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
- Excellent customer relationship and communication skills; verbal and written.
- Strong attention to detail, and organizational and follow-up skills.
- Outstanding time management skills.
- Ability to prioritize and task switch efficiently.
- Must type at least 40 WPM.
- Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus.
Responsibilities
- Maintaining an updated, organized, and fast-paced schedule.
- Confidently be able to call technicians and dispatch them on jobs.
- Track COI's.
- Manage deliverables for completed jobs.
- Creation of BIS's for billing.
- Perform any other duties not specifically stated herein, but which your supervisor may assign.
- Adhere to all required project safety requirements.
- Dispatch service tickets to available technicians Nationwide.
- Provide any necessary documentation for service tickets.
- Assist the Project Manager with daily operational tasks.
- Provide administrative and logistical project support.
- Create and maintains project files.
- Assist in project scheduling and billing.
- Maintain the company’s high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance.
- Perform any other duties not specifically stated herein, but which your supervisor may assign.
Based on experience.
About:
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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FAQs About Dispatcher- Service Team (Lowell Office- Multiple Shifts available) Jobs at Wachter, Inc.
What is the work location for this position at Wachter, Inc. ?
This job at Wachter, Inc. is located in Lowell, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Wachter, Inc. ?
Employer has not shared pay details for this role.
What employment applies to this position at Wachter, Inc. ?
Wachter, Inc. lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Wachter, Inc. ?
Wachter, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Wachter, Inc. for this role?
Wachter, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Wachter, Inc. ?
You can apply for this role at Wachter, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.