Dispatcher - Customer Service Representative (Part Time/Full Time)

1-800-Plumber + AirFair Lawn, New Jersey

$20+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20+/hour

Benefits

Paid Vacation

Career Development

Job Description

Replies within 24 hours

Benefits:

Paid Holidays
Competitive salary
Opportunity for advancement
Paid time off
Training & development

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.

Requirements:

Have a courteous and pleasant demeanor
Greet visitors to the building
Perform clerical and mail processes
Take inbound calls being the first impression for the customer.
Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
Make sure the phone is answered by the 3rd ring using the approved greeting each time.
Technician Scheduling
Handles Invoice Process
Enable calls to answering service at end of day.
Additional duties as directed by owners/manager

Other requirements:

Clean Background
Pass Drug Test
Reliable Transportation
Active Cell Phone
Valid Driver’s License

Note: Salary based on experience

Compensation: $20.00 per hour

1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers.

Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the Honesty and Integrity that they want. Second, it is important that you win as being apart of our team. We will work together to make sure that we put a plan in place that allows you, as being apart of our team, to help you accomplish your goals. Third, is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment.

Come be apart of a team that will help you grow and accomplish the goals and dreams that you have always wanted.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.

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FAQs About Dispatcher - Customer Service Representative (Part Time/Full Time) Jobs at 1-800-Plumber + Air

What is the work location for this position at 1-800-Plumber + Air?

This job at 1-800-Plumber + Air is located in Fair Lawn, New Jersey, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at 1-800-Plumber + Air?

Candidates can expect a pay range of $20 (per hour).

What employment applies to this position at 1-800-Plumber + Air?

1-800-Plumber + Air lists this role as a Full-time position.

What experience level is required for this role at 1-800-Plumber + Air?

1-800-Plumber + Air is looking for a candidate with "Senior-level" experience level.

What benefits are offered by 1-800-Plumber + Air for this role?

1-800-Plumber + Air offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at 1-800-Plumber + Air?

You can apply for this role at 1-800-Plumber + Air either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.