Dispatcher - Customer Relations - HVAC
Busby's Heating and Air ConditioningAugusta, Georgia
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
- Base - $15-$18/hr based on experience.
- Flexible work schedule
- Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- 50% Gym Membership Reimbursement (up to $25/mo)
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- Employee events, appreciation days, and more
JOB DUTIES
You’ll coordinate service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.
VIDEO – LEARN MORE
Learn what it’s like to work at Busby’s – www.busbys.com/careeers
Compensation: $15.00 - $18.00 per hour
There are many exciting options for a career in HVAC waiting to be explored.
At Busby’s we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You’ll build life-long friendships at Busby’s.
WHAT WE OFFER
- Family-oriented, safe and modern work environmentOur top performers are among the highest paid in AugustaCompany-wide bonus plan based on achieving annual revenue goalsMedical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional supplemental insurance programsRetirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- ½ Off your monthly gym membership up to $25
- Free Comfort Club maintenance membership
- Christmas Club savings Account
- Complimentary Sam’s Club membership
- Industry-leading, company-paid training
- Industry certifications
- Free Comfort Club (maintenance) membershipTremendous opportunities for advancement
- Employee events, appreciation days, and more
We’ve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (https://bit.ly/BusbysGoogleReviews). If you want to be part of something bigger than just a job – explore our job opportunities below to find exactly what you’re looking for.
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FAQs About Dispatcher - Customer Relations - HVAC Jobs at Busby's Heating and Air Conditioning
What is the work location for this position at Busby's Heating and Air Conditioning?
This job at Busby's Heating and Air Conditioning is located in Augusta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Busby's Heating and Air Conditioning?
Candidates can expect pay range between $15–$18 for this role.
What employment applies to this position at Busby's Heating and Air Conditioning?
Busby's Heating and Air Conditioning lists this role as a Full-time position.
What experience level is required for this role at Busby's Heating and Air Conditioning?
Busby's Heating and Air Conditioning is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Busby's Heating and Air Conditioning for this role?
Busby's Heating and Air Conditioning offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Busby's Heating and Air Conditioning?
You can apply for this role at Busby's Heating and Air Conditioning either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.