landing_page-logo
Sign Up
S logo

Dispatcher - HVAC & Plumbing

Signature Heating, Cooling and PlumbingAlbuquerque, NM
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Signature Heating, Cooling & Plumbing is looking for a skilled Dispatcher who thrives in a fast-paced environment, takes pride in keeping operations running smoothly, and is ready to grow with a company that values precision, teamwork, and impact. Are you a charismatic and motivated Dispatcher with a flair for engaging conversations over the phone? Are you skilled at connecting with individuals and building rapport? If you are seeking an exciting opportunity to launch your career, Signature Heating, Cooling & Plumbing is eager to connect with you!

What We Offer:

  • Full benefits package including medical, dental, and vision with low employee contributions.
  • A 401(k) with company match to help you plan for the future.
  • Paid time off and holidays so you can recharge and reset.
  • Company-paid life and AD&D insurance, plus optional coverage for added peace of mind.
  • Consistent weekly pay so you’re rewarded for your work without delay.
  • A team-first culture that supports you in the field and recognizes strong performance.
  • Real growth opportunities with a company that invests in its technicians and promotes from within.

Responsibilities: 

  • Assess customer inquiries via phone and allocate appropriate technicians to service appointments.
  • Communicate precise information to technicians to ensure proficient and high-quality customer interactions.
  • Effectively manage the schedules and requirements of all technicians in the field.
  • Provide regular updates to customers regarding the progress of technicians throughout the day.
  • Maintain precise customer records within our database.
  • Document the outcomes of each service call and generate comprehensive report summaries for senior management.
  • Achieve daily revenue targets by strategically prioritizing service calls.
  • Demonstrate professionalism in customer interactions, fostering positive relationships and encouraging repeat business.
  • Address customer requests promptly, resolving issues and actively promoting the brand.
  • Participate in ongoing training initiatives to enhance sales skills and ensure swift, accurate dispatch of incoming orders.
  • Cultivate a base of highly satisfied customers, aiming to transform them into enthusiastic advocates for our brand.

Qualifications: 

  • Minimum of one (1) year of proven experience as a dispatcher in HVAC, plumbing or electrical.
  • Ability to work at our Albuquerque office location.
  • Proficiency in basic computer skills, including Microsoft Word, Excel, and Outlook.
  • Excellent customer service skills with strong verbal and written communication abilities.
  • Highly desirable, but not mandatory: Experience using ServiceTitan or Housecall Pro
  • Successful completion of a background check and drug test.

If you're ready to be a part of something special, apply today and become a valued member of our exceptional team!

Powered by JazzHR

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Dispatcher - HVAC & Plumbing Jobs at Signature Heating, Cooling and Plumbing

What is the work location for this position at Signature Heating, Cooling and Plumbing?
This job at Signature Heating, Cooling and Plumbing is located in Albuquerque, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Signature Heating, Cooling and Plumbing?
Employer has not shared pay details for this role.
What employment applies to this position at Signature Heating, Cooling and Plumbing?
Signature Heating, Cooling and Plumbing lists this role as a Full-time position.
What experience level is required for this role at Signature Heating, Cooling and Plumbing?
Signature Heating, Cooling and Plumbing is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Signature Heating, Cooling and Plumbing for this role?
Signature Heating, Cooling and Plumbing offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Signature Heating, Cooling and Plumbing?
You can apply for this role at Signature Heating, Cooling and Plumbing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.