Dispensary Security Agent -Camp Washington
King City GardensCincinnati, OH
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Dispensary Security AgentReports To: General Manager Department: Retail OperationsFLSA Status: Non-ExemptLocation: Dispensary Retail LocationPosition SummaryThe Dispensary Security Agent is responsible for maintaining a safe, secure, and compliant retail environment in accordance with Ohio Division of Cannabis Control (DCC) regulations, internal SOPs, and company operational standards. This role protects patients, customers, team members, inventory, and company assets while supporting professional and welcoming guest experience. Security Agents serve as the first and last point of contact for customers entering and exiting the dispensary and play a critical role in regulatory compliance, incident prevention, and de-escalation.Key ResponsibilitiesSecurity & Asset Protection
- Monitor all entry/exit points and verify valid government-issued identification prior to entry.
- Enforce age and access requirements in compliance with Ohio DCC regulations.
- Monitor sales floor, vault areas, and perimeter through active patrols and surveillance systems.
- Maintain awareness of all camera coverage zones and report blind spots or technical issues immediately.
- Deter theft, diversion, loitering, or suspicious activity.
- Secure facility at opening and closing in coordination with leadership.
- Ensure strict adherence to Ohio Administrative Code 1301:18 and internal cannabis control policies.
- Document incidents thoroughly using company reporting systems.
- Assist with regulatory inspections and audits as requested.
- Maintain visitor logs and vendor check-in procedures.
- Verify transport manifests upon receipt of deliveries (as directed by management).
- Provide professional, calm, and welcoming first contact for all guests.
- De-escalate conflicts using approved techniques.
- Support leadership during disruptive customer situations.
- Maintain clear communication with Managers, Supervisors, and Intake teams.
- Ensure lobby capacity and flow remain orderly and compliant.
- Respond to alarms, disturbances, or emergency situations.
- Execute emergency protocols (fire, severe weather, medical, security threats).
- Coordinate with law enforcement or emergency responders when necessary.
- Maintain CPR/First Aid certification (if required by company).
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Previous security, law enforcement, military, or asset protection experience preferred.
- Ability to pass background screening in accordance with Ohio cannabis regulations.
- Valid driver’s license (if required for armored escort or site patrol duties).
- Strong observation, communication, and conflict resolution skills.
- Experience in highly regulated industries (cannabis, pharmacy, banking, gaming).
- Knowledge of METRC compliance environments (awareness level).
- De-escalation or crisis prevention training.
- CPR / First Aid Certification.
- Ability to stand for extended periods (8–10 hours).
- Ability to lift up to 30 lbs.
- Ability to respond quickly to emergencies.
- Ability to work evenings, weekends, and holidays as scheduled.
- Professionalism under pressure
- Situational awareness
- Integrity & discretion
- Clear chain-of-command communication
- Regulatory compliance mindset
- Customer service orientation
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FAQs About Dispensary Security Agent -Camp Washington Jobs at King City Gardens
What is the work location for this position at King City Gardens?
This job at King City Gardens is located in Cincinnati, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at King City Gardens?
Employer has not shared pay details for this role.
What employment applies to this position at King City Gardens?
King City Gardens lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at King City Gardens?
King City Gardens is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at King City Gardens?
You can apply for this role at King City Gardens either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.