Document Control Records Management - Content Manager - Junior

Job Details:Job Title: Change Management Communications SpecialistLocation: Westlake, TX (Hybrid 4 days onsite; manager flexible on remote day) Secondary locations: Austin, TX or Lone Tree, CODuration: 12 MonthsType: Full-Time, Contract

Description: A major financial services company is looking for a Change Management Communications Specialist to support enterprise and transformation level initiatives by executing change management activities and developing clear, engaging communications that help employees understand what's changing, why it matters, and what's expected of them. In this role, you will support change managers in executing core change management activities including stakeholder analysis, impact assessments, and readiness inputs. You will draft and maintain change communications such as emails, announcements, talking points, FAQs, and leader toolkits, tailor messaging by audience, partner with training and change leads to ensure communications align with learning moments and rollout timing, maintain communications calendars, support leader enablement, and track communication deliverables.

Top 5-7 Skills:

1. Change management communications (2 4 years)

2. Strong business writing and editing skills for employee audiences

3. Familiarity with change management concepts (impacts, adoption, resistance)

4. PowerPoint deck creation and presentation development

5. Stakeholder analysis and impact assessments

6. Communications calendar management and sequencing

7. Leader enablement and cascade materials preparation

Requirements for the role:

• 2 4 years of experience in change management, internal communications, or project communications

• Strong writing and editing skills for business and employee audiences

• Familiarity with basic change management concepts (impacts, adoption, resistance)

• Experience creating PowerPoint decks and written communications

• Comfortable working in fast-moving, evolving environments

• Ability to draft and maintain change communications including emails, announcements, talking points, FAQs, and leader toolkits

• Experience tailoring messaging by audience (leaders, people managers, employees)

• Ability to partner with training and change leads to ensure communications align with learning moments and rollout timing

• Experience maintaining communications calendars and supporting sequencing of messages

• Ability to support leader enablement by preparing cascade materials and presentations

• Experience tracking communication deliverables and gathering feedback or engagement data

Education and Experience:

• Bachelor's degree in Communications, Marketing, Business, Organizational Development, or a related field (preferred)

• 2 4 years of relevant change management or internal communications experience

• Or equivalent combination of education, experience, and training

Preferred Qualifications (Nice to Have):

• Exposure to organizational change frameworks (Prosci or similar)

• Experience supporting technology or process transformation initiatives

Mindlance is an Equal Opportunity Leader and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.