Donation Station Attendant

Job Title: Donation Station Attendant (DSA)

Department: DonationsFLSA Status: Non-ExemptReports to: Donations Field Supervisor

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility.

About the Position

The Donation Station Attendant is responsible for accepting donated goods from the public and providing excellent customer service.

Pay Rate: $21.30/hour

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Greets donors in a prompt, friendly, and courteous manner; unloads donations from vehicles and offer tax receipts.Evaluate donated items to determine if acceptable for donation.Sort donations into assigned categories and pack safely into container(s).Inform supervisor of status of station, container footage, and condition.Maintain accurate donor tallies and other support duties.Maintain accurate and timely loading check lists.Maintain clean and safe work environment.Identify and properly dispose of garbage and process recyclable material.Build and maintain internal and external customer satisfaction.Contributes to team effort by accomplishing related results as needed.Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.If applicable: Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards. *Must maintain reliable attendance.Other duties as assigned.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

No previous experience or education requiredAbility to read, speak and write English and perform basic math skillsAbility to work with a diverse team

Certificates, Licenses, or Registrations:

• Forklift certification optional; must meet eligibility requirements.

Computer/Technology Skills:

Ability to use a mobile phone

Physical Demands:While performing the duties of this Job, the employee is regularly required to lift and/or move up to 40-60 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtractingRecording dataProblem SolvingTeam playerCommunicating with the publicCreating written communication

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to an outdoors environment, temperature varies with weather and exposure to dust. The noise level in the work environment is loud. Must be able to work a flexible schedule.___Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.