Donor Relations and Admin Associate (HYBRID)
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Overview
Job Description
Are you a Christian who would like to find work that provides a meaningful way to live out yourfaith? We're looking for a person with strong administrative and excellent customer service skills to join our mid-level fundraising team.
We are searching for a full time (40 hours per week) Associate Donor Relations Manager with a strong desire to work in an overtly Christian, mission-driven organization. This position is hybrid--it will include both working from home and also will work from our Santa Ana office approximately 1-2 days per week. MUST BE BASED IN THE ORANGE COUNTY REGION WITH RELIABLE TRANSPORTATION TO COMMUTE TO OFFICE.
WHO WE'RE LOOKING FOR:
CORE JOB DUTIES WILL INCLUDE...
- Learn the history, values and culture of OpenDoors in order to speak competently about the organization’s work and processes
- Familiarize yourself with scripts for general donor interaction
- Enter notes about interactions in our donor database
- Create and execute a plan for providing ongoing, relational touches with assigned donors throughout the year
- Create and execute a program that personally thanks donors for important gifts, via telephone, email or snail mail
- In conjunction with the Sr.Director of Partnerships, manage the storage and shipping of materials (cards, etc.) for various partnership groups such as churches or major donors
- Support the Partnerships Team with general office help that may include copying, filing and other administrative duties as assigned
Requirements
- Alignmentwith the Christian faith and Biblical values
- Agreement withOpen Doors Statement of Faith and Core Values
- Willingness toparticipate in the community of Open Doors, including staff meetings, devotions and team events
- Commitment toChrist-like conduct, offering dignity, compassion and respect for others
- Strongverbal and written communication skills
- Excellentorganization skills
- Provenwork ethic
- Abilityto stay on task during independent work
- Capacityto remain calm and diffuse frustration when donors need extra care
- 3+ yearsleadership experience preferred
- Previousdonor service, customer service or similar experience preferred
- Familiaritywith using databases/CRMs a plus
Benefits
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