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Donor Relations Specialist - Family First, Inc.

Christian CareerTampa, Florida

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Benefits
Career Development

Job Description

Donor Relations Specialist - Family First, Inc.

Donor Engagement Specialist

Family First  |  Development Team

Location: Tampa, FL (Hybrid)

Reports To: Director of Development

Employment Type: Full-Time

ABOUT THE ROLE

Family First is looking for a mission-driven Donor Engagement Specialist to join our growing Development team. In this role, the specialist will cultivate and steward a portfolio of base-level donors, helping move supporters toward deeper engagement and increased generosity.

This is an excellent opportunity for an early-career professional eager to build meaningful donor relationships, sharpen fundraising skills, and grow in a collaborative nonprofit environment. If one is relational, organized, and passionate about connecting people to a cause, we want to hear from you.

KEY RESPONSIBILITIES

Donor Engagement

  •        Manage a portfolio of base-level donors with a focus on retention and relationship-building.Execute appeals, donor segmentation, and campaign coordination.
  •        Conduct proactive, personalized outreach to donors through phone calls, texts, emails, video meetings, and handwritten notes.

    Research & Analysis

    Identify new donor prospects and assess upgrade potential within your assigned portfolio.
  •        Analyze donor data and reports to monitor retention, reactivation, and giving trends.

    Collaboration & Events

    Partner with the Events Team to support donor fundraising events.

    CRM & Reporting

  •        Accurately document all donor interactions and research in HubSpot in a timely manner.Track and report on key performance indicators, including touchpoints, donor upgrades, retention rates, and annual fund revenue growth.

    QUALIFICATIONS

  •        Bachelor’s degree in nonprofit management, communications, business, or a related field1–3 years of experience in nonprofit development, donor relations, customer success, or a relationship-focused role
  •        Strong interpersonal and communication skills, with the ability to engage and inspire a variety of audiencesExcellent written communication skills, including the ability to convey mission, impact, and vision in a compelling way
  •        Organized and detail-oriented, with comfort working toward defined metrics and goalsAlignment with Family First’s mission and values
  •        Experience with HubSpot or a similar CRM platformFamiliarity with fundraising strategies, donor stewardship, or moves managementAbility to travel occasionally for donor meetings or events

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    FAQs About Donor Relations Specialist - Family First, Inc. Jobs at Christian Career

    What is the work location for this position at Christian Career?
    This job at Christian Career is located in Tampa, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Christian Career?
    Employer has not shared pay details for this role.
    What employment applies to this position at Christian Career?
    Christian Career lists this role as a Full-time position.
    What experience level is required for this role at Christian Career?
    Christian Career is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Christian Career for this role?
    Christian Career offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Christian Career?
    You can apply for this role at Christian Career either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.