Donor Service Representative - Full Time

Goodwill Keystone AreaDowningtown, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Position: Donor Service Representative

Department: Donated Goods Retail

Reports to: Production Manager

Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

To assist and promote through positive customer service the donations of clothing and household items to Goodwill Keystone Area for resale in its store locations.

Duties and Responsibilities

Greets donors in a pleasant and professional manner. Promotes and represents Goodwill Keystone Area in a positive manner.
Assists donors with donations; assists donors with unloading of donations from vehicle; issues donation receipts; politely refuses items on the "thanks, but no thanks" list; provides donation information and general Goodwill Keystone Area information to donors.
Completes donor tracking paperwork accurately and submits in a timely manner.
Assists transportation department to include but not be limited to: loading and unloading trucks, assists in the collection and distribution of materials to and from trucks and processing areas; removal of trash and salvage from store and production areas.
Steri-fabs appropriate items following all safety precautions.
Price hard goods as needed.
Assists in maintaining a clean and orderly production and donor area as well as outside donor area.
Supports, promotes and participates in organizational programs and special events.
Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. Proper footwear and gloves worn at all times, aisles maintained free of clutter; etc. follows all safety precautions, age requirements, and techniques when operating material handling equipment, reports all safety hazards to Production Manager in a timely manner.
Communicates progress, problems, and concerns to the Production Manager.
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FAQs About Donor Service Representative - Full Time Jobs at Goodwill Keystone Area

What is the work location for this position at Goodwill Keystone Area?

This job at Goodwill Keystone Area is located in Downingtown, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Goodwill Keystone Area?

Employer has not shared pay details for this role.

What employment applies to this position at Goodwill Keystone Area?

Goodwill Keystone Area lists this role as a Full-time position.

What experience level is required for this role at Goodwill Keystone Area?

Goodwill Keystone Area is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Goodwill Keystone Area?

You can apply for this role at Goodwill Keystone Area either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.