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Door Host/Security

Salerno'S AuroraAurora, Illinois

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

The Door Host is required to help keep order, and make sure everyone is safe and has a good time. The Door Hosts provide the initial line of support to the entire venue, and is the greeter of all guests who enter the venue and leave the venue. Our Door Hosts must be energetic, kind and approachable, while interacting with passerby's to welcome and urge them into the venues. Responsibilities are to monitor people by checking I.D.s, check backpacks/purses for unapproved items, monitor levels of intoxication of potential/current patrons, make sure patrons are not acting aggressively or destructively, and to protect staff, property and equipment from damage.  Proper cash-handling techniques for cover charge for weekends and/or special events may be required.
Requirements
  • Greet all patrons, staff, neighbors, etc. Make everyone feel welcome; create and maintain a safe and healthy atmosphere; remove unwelcome guests who cause a disturbance
  • Check I.D.s and intoxication levels to determine guest entry
  • Ensure the front of the venue and all exits are cleaned and free of debris, obstacles and people to provide both cleanliness and safety (In colder months, remove snow and salt pathways to provide safety)
  • Walk patrons and/or staff to taxis, cars or homes as needed to ensure safety
  • Complete an incident report for any verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other
  • Must be trusted by their employer not to allow underage or undesirable people into the bar/restaurant, or to let someone who is getting out of control stay on premises
  • Must be observant for trouble, be able to see false identification, and generally be aware of surroundings; must be able to determine what to do quickly before a situation gets out of control
  • If a physical altercation happens, security/door staff need to be able to break up fights and physically eject people from the building or restrain them until the police can arrive
  • Protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies (BASSET & Food Handler Certifications; any additional certifications as required)
Required Knowledge, Skills & Abilities:
  • Ability to interact with guests/patrons and provide excellent customer service
  • Strong people skills
  • Ability to lift/move up to 50lbs
  • Ability to stand/walk for entire shift
  • Problem-solving and conflict management skills
  • Knowledge/passion for Chicago nightlife a plus
Other Requirements:
  • Must be at least 21 years of age
  • Must have night/weekend/late-night availability

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FAQs About Door Host/Security Jobs at Salerno'S Aurora

What is the work location for this position at Salerno'S Aurora?
This job at Salerno'S Aurora is located in Aurora, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Salerno'S Aurora?
Employer has not shared pay details for this role.
What employment applies to this position at Salerno'S Aurora?
Salerno'S Aurora lists this role as a Full-time position.
What experience level is required for this role at Salerno'S Aurora?
Salerno'S Aurora is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Salerno'S Aurora?
You can apply for this role at Salerno'S Aurora either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.