DSP Management Sr Expert
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$70,000-$95,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
- Manage DSP onboarding, qualification review, and operational approval processes
- Establish and maintain DSP operational standards, policies, and governance procedures
- Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational compliance
- Develop and enforce DSP penalty and accountability mechanisms
- Conduct DSP operational audits and compliance reviews
- Lead DSP training programs and operational policy communication
- Manage DSP performance evaluations and ranking systems
- Implement underperformance management and elimination processes when necessary
- Support DSP pricing management, rate evaluation, and operational cost control
- Monitor customer service quality and drive continuous improvement initiatives
- Collaborate closely with operations, dispatch, safety, and finance teams to optimize DSP management processes
- Support peak season DSP capacity planning and operational stability
Requirements
- Bachelor’s degree preferred
- 5+ years of experience in logistics operations, transportation management, vendor management, or last-mile delivery operations
- Strong understanding of DSP operations, carrier management, and logistics service quality control
- Experience managing operational KPIs, compliance programs, and vendor performance
- Strong analytical, communication, and leadership skills
- Ability to manage multiple stakeholders in a fast-paced operational environment
- Excellent problem-solving and project management abilities
- Bilingual in Mandarin and English
Benefits
- Pay Range: 70k-95k
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
Automate your job search with Sonara.
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FAQs About DSP Management Sr Expert Jobs at SwiftX Inc.
What is the work location for this position at SwiftX Inc.?
This job at SwiftX Inc. is located in Eastvale, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SwiftX Inc.?
Candidates can expect a pay range of $70,000 and $95,000 per year.
What employment applies to this position at SwiftX Inc.?
SwiftX Inc. lists this role as a Full-time position.
What experience level is required for this role at SwiftX Inc.?
SwiftX Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by SwiftX Inc. for this role?
SwiftX Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at SwiftX Inc.?
You can apply for this role at SwiftX Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.