Durable Medical Equipment Specialist-Bilingual (Spanish)
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Overview
Job Description
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Serve as primary contact for inbound and outbound customer support by phone, email, or instant message
- Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.
- Work independently and as part of a team on invoice renegotiations, vendor management, and provider and patient relations
- Review EOB’s and address denial and partial payment of invoices in a timely and accurate manner
- Maintain accurate documentation of workers compensation claim files in multiple databases
- Ensure quality components of service delivery and patient/payor satisfaction with services provided
- Establish and maintain strong vendor relationships
- Participate in process for continuous credentialing and quality monitoring of assigned accounts
- Work with team to conduct cost analysis and identify margin opportunities
- Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
- High School Diploma (or equivalent); college degree preferred
- 1+ year experience in a medical setting preferred
- A customer focused approach to tasks and responsibilities
- Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, and the ability to shift gears frequently throughout the day
- Intermediate MS Suite, typing and email skills
- Excellent verbal and written communication skills
- Familiarity of workers compensation state fee schedules preferred
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Physician Dispensing providers are proliferating. But WRS is one of the few that’s trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient’s pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today’s opioid epidemic.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.