E-Billing Coordinator

E-Billing Coordinator This role supports billing operations by reviewing invoices, submitting e-bills, maintaining billing records, and assisting with client set-ups.  The ideal candidate will have strong e-billing experience, familiarity with legal billing platforms, and excellent organizational skills.Responsibilities

• Set up new clients and matters in the billing system.
• Maintain and manage eBilling Hub amendment processes and resolve invoice rejections; submit manual invoices when auto submission is unavailable.
• Submit budgets, accruals, and client statements for e-billing clients.
• Assist with work-in-process tasks, including transferring time on files, fee and expense write-ups/downs/offs, editing billing entries, and verifying client and address changes.
• Review and distribute client invoices and proformas in a timely manner.
• Track and maintain the billing status log and invoice mail-out dates. 
• Coordinate invoice distribution to attorneys, secretaries, and the Accounts Receivable Clerk.
• Handle reprints, voids, and invoice corrections as needed.
• Assist with accounts receivable support and work-in-process reporting.
• Provide general support to the Accounting Department during periods of high volume (e.g., month-end, quarter-end, year-end).

Qualifications

• Minimum of two years of law firm billing experience required.
• Proficiency in Microsoft Office applications, especially Outlook and Excel.
• Experience with Elite 3E accounting software and 3E eBillingHub strongly preferred.
• E-billing experience required; familiarity with multiple platforms preferred (e.g., Serengeti, Corridor, Legal Exchange, TyMetrix, Collaborati, Lawtrac, CounselLink, etc.).
• Strong attention to detail and problem-solving abilities.
• Ability to interpret financial documents, invoices, and billing guidelines.
• Comfortable working with percentages, ratios, and other billing-related calculations.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work with all levels of personnel, including Partners, Associates, Managers, and Professional Support Staff.  
• Ability to work a full-time schedule, with additional hours as needed, particularly during peak billing cycles.

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