
Early Stage Collector/Risk Management
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Overview
Job Description
Make an Impact - Not Just a Call
At Landings Credit Union, collections is about helping people - not just collecting payments. We're looking for a full-time, in-office Early Stage Collector/Risk Management who brings empathy, curiosity, and strong problem-solving skills to every member interaction.
What You'll Do
- Contact members via phone, email, and mail regarding past-due accounts
- Understand each member's situation and offer personalized repayment solutions
- Educate members to help them regain financial confidence
- Maintain accurate account notes and documentation
- Monitor delinquency trends and escalate when needed
- Collaborate with internal teams to support member success
What You Bring
- Experience in collections, lending, or financial services preferred
- Strong communication, organization, and attention to detail
- Ability to handle sensitive conversations with professionalism and empathy
- Comfortable managing multiple priorities in a fast-paced environment
- A genuine desire to help people
Schedule
- Full-time, in-office | Monday - Friday
- 8 hours shifts
- No weekends or holidays
Benefits
- 401(k), Medical, Dental, Vision
- Paid Time Off
- Paid Training and growth opportunities
Ready to make a difference? Apply today!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
