Overview
Job Description
Quality Lead
Location: East Canton, Ohio
As Quality Lead, you will play a critical role in ensuring product consistency, driving continuous improvement, and maintaining the integrity of the plant's quality management systems. Based at our East Canton refractory manufacturing facility, you will lead a team of quality technicians, partner closely with production and technical teams, and help shape strategic decisions that impact plant performance, customer satisfaction, and operational excellence.
What You'll Do
Lead and promote a strong culture of safety, ensuring all quality activities align with company standards and regulatory requirements.
Maintain and continuously improve the ISO 9001 Quality Management System.
Plan and execute internal quality audits while coordinating external certification activities.
Analyze process and quality data to identify trends, reduce variation, and improve product consistency.
Partner with production, technical, and customer-facing teams to investigate and resolve quality-related issues.
Lead, coach, and develop a team of quality technicians, fostering accountability and professional growth.
Track, report, and communicate key quality metrics to support operational and strategic decision-making.
What You Bring
5+ years of experience in manufacturing, quality assurance, or a related industrial environment. Experience in refractories, ceramics, metals, or materials processing is highly preferred.
Strong working knowledge of ISO quality systems, Statistical Process Control (SPC), and Corrective and Preventive Action (CAPA) processes.
Proven ability to analyze data, solve problems, and drive continuous improvement initiatives.
Demonstrated leadership experience with the ability to develop and motivate teams.
Associate's or Bachelor's degree in Engineering, Materials Science, Quality, or a related technical field preferred.
Proficiency with Microsoft Office and quality management software tools.
Strong communication and collaboration skills with the ability to work across multiple functions.
Who We Are
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
Our North American team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
Apply Today
If you're passionate about quality, continuous improvement, and leading teams in a manufacturing environment, we'd love to hear from you. Join RHI Magnesita and help deliver the products that power some of the world's most essential industries.
Nearest Major Market: Canton
Nearest Secondary Market: Akron
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