Ecommerce Associate - Full Time

Goodwill Keystone AreaMiddletown, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Position: Ecommerce Associate

Department: Donated Goods Retail

Reports to: Ecommerce Production Manager

Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

Performs all functions associated with Goodwill Keystone Area's participation in Shopgoodwill.com auction site from receipt of product, through posting on the net, to receipt and reconciliation of funds.

Duties and Responsibilities

Assists Ecommerce Manager in monitoring product flow and production numbers placed on site. Ecommerce associates are expected to post in accordance with goals and productivity standards.
Assists with functions associated with receiving items to include, but not limited to:
Maintains area for receipt of items; evaluates each item to maintain highest quality standards; posts items from description logs; assists in developing description for each item; photographs items on a continual basis; stores and inventories each item.
Assists, when needed, to perform basic data entry; entering descriptions of items into database; download photographs.
Assists in monitoring website for required daily data to include, but not be limited to:
Handles and replies all customer e-mails in a timely fashion; represents Goodwill Keystone Area in a positive manner by handling customer inquiries impartially and fairly.
Performs shipping duties to include, but not be limited to:
Pulls orders; package items according to shipping guidelines; follows through on shipment tracking as needed; track all expenses associated with shipping and handling.
Attends meetings and training programs as required.
Cleans and maintain area daily.
Promote and represent Goodwill Keystone Area and its mission in a positive manner at all times through exceptional internal and external customer service.
Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
Communicates progress, problems, and concerns to the Ecommerce Production Manager.

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FAQs About Ecommerce Associate - Full Time Jobs at Goodwill Keystone Area

What is the work location for this position at Goodwill Keystone Area?

This job at Goodwill Keystone Area is located in Middletown, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Goodwill Keystone Area?

Employer has not shared pay details for this role.

What employment applies to this position at Goodwill Keystone Area?

Goodwill Keystone Area lists this role as a Full-time position.

What experience level is required for this role at Goodwill Keystone Area?

Goodwill Keystone Area is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Goodwill Keystone Area for this role?

Goodwill Keystone Area offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Goodwill Keystone Area?

You can apply for this role at Goodwill Keystone Area either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.