ED Navigator

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40

Monday - Friday 0930 - 1800

Job Summary:

The navigator helps patients access evidence-based treatment for substance use disorders (SUD) with a focus on access to medication for addiction treatment (MAT) and harm reduction. Navigators conduct outreach and identification of patients, conduct initial brief assessments, introduce patients to MAT programs and services, facilitate appointments at outpatient MAT clinics, serve as a resource and coach for their clients, and advocate for culture change in the hospital. They also assist with access to other services, such as mental health services, primary care, social services, and residential treatment facilities. Through skilled assessment, education, collaboration and coordination of healthcare and community resources, the MAT Navigator assists patients to gain self-efficacy/management skills, achieve optimum functional health status, and quality of life.

Minimum Qualifications:

• High School diploma.
• Clinical healthcare experience preferred with at least 2 years in hospital and/or ambulatory settings.
• Knowledge of and experience with Electronic Health Records.
• Associate Degree in health care related field preferred.
• Must have good working knowledge of CPT and ICD-10 Coding.
• Current BLS certifications through any International Liaison Committee on Resuscitation (ILCOR) provided courses such as but not limited to: Ochsner Health System, American Heart Association, and American Red Cross. The ILCOR course must include a manikin check-off. Always keeps BLS Certification current.
• Must be able to maintain composure under difficult and stressful conditions.
• Must be able to maintain confidentiality and be able to work independently with little supervision.
• Displays tact and diplomacy in inter-personal skills.
• Demonstrates exceptional communication and negotiation skills.
• Demonstrates organizational, prioritization and time management skills.
• Self-motivated requires minimal supervision and ability to work independently.
• Strong interview, assessment, and critical thinking skills.
• Computer skills in Word, XCEL, MS Office, Outlook, Electronic Health Record.

Physical Demands:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required. Must be able to work with a moderate level of noise.

Physical Effort required:

Constant (67%-100%) - seeing

Frequently (34%-66%) - lifting, carrying, pushing/pulling, reaching, handling/feeling, talking, hearing

Occasionally (1%-33%) - climbing (stairs, ladders, etc.), stooping, crouching

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.