EDI Manager

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Scope of Position

Watts will embark on a significant multi-year transformation endeavor - a major ERP implementation with six major value streams including O2C (order-to-cash), S2P (source-to-pay), I2D (inventory-to-deliver), F2P (forecast- to-plan), P2P (plan-to-produce) and R2R (record-to-report).

We are looking for a highly motivated, dedicated, and talented individual to join our team as a ERP Manager. Leading and Managing all Electronic Data Interchange (EDI) operations, ensuring seamless integration between SAP S/4 Hana and IBM Sterling. This role is responsible for designing, implementing, and maintaining EDI processes that support business transactions with trading partners, leveraging SAP ICOS and IBM Sterling Van capabilities.

This role will report to the Global ERP Director. This is a remote position with 50% travel to Andover, MA and our production sites. The ideal candidate will reflect a mix of strong functional and technical proficiency, application maintenance ownership, and the ability to work effectively to provide very responsive support to this global application.

Primary Job Duties and Responsibilities

• Define and execute the EDI roadmap aligned with enterprise ERP strategy.

• Manage a team of EDI analysts and coordinate with SAP functional and technical teams.

• Oversee EDI interfaces between SAP and IBM Sterling, including inbound and outbound transactions (e.g., 850, 855, 856, 810 ANSI X12 formats).

• Ensure proper mapping and transformation of IDOCs (ORDERS05, INVOIC02) via CPI/BTP middleware.

• Experience working with third party vendors for EDI certifications

• Monitor and troubleshoot EDI transactions, resolve failed IDOCs, and maintain partner profiles.

• Implement error-handling procedures and performance optimization for real-time and batch processes.

• Maintain adherence to EDI standards (ANSI X12, EDIFACT) and corporate security requirements.

• Ensure accurate trading partner setup and data governance.

• Liaise with IBM Sterling support and SAP teams for upgrades, patches, and new implementations.

• Collaborate with business units to onboard new EDI customers and manage communication protocols.

• Develop knowledge/competency in super users and subject matter experts throughout the business; ensure instructional materials are accurate; provide subject matter expertise for end-user training delivery

• Keep up to date on industry trends and innvations, changes in O2C business functions, and future SAP development for their respective process areas or functional area

• Support business users in the delivery of end-user training and prepare business for the solution deployment and transition

• Full understanding of the landscape of Watts different sites to properly evaluate end-to-end solution deployment and alternatives. Develop deployment plans and support site go-live Hypercare.

Required Qualifications:

• Bachelor's degree in business or computer science

• Minimum of 7+ years in EDI Management, with at least 3 years in SAP and IBM Sterling Environment

• Experience in SAP, SAP S/4, and SAP EWM

• Strong hands-on experience with IBM Sterling

• Deep understanding of EDI standards (ANSI X12, EDIFACT) and message types (850, 855, 856, 810)

• Experience with requirements gathering configuration, testing, and training

• Guide and coach technical teammates on functional aspects and assess development to ensure consistency with initial design

• Ability to multi-task, working on more than one issue simultaneously with a high degree of independence

• Project management skills in planning, tracking, reporting and risk mitigation; excellent organization and planning skills

• Ability to influencing decisions balancing among business objectives, EDI standard functionalities, development efforts and change management needs

• Positive attitude and comfortable managing ambiguity and conflict

• Excellent verbal and written communication skills and comfortable interfacing with the business and IT leaders on a regular basis

• Travel: 50%

Preferred Qualifications:

• Experience in process transformation for a global company

• Experience in ERP implementations and influencing project management team and key stakeholders

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.

• Punctuality and dependability.

• Ability to be flexible and adapt to changing work priorities and stressful conditions.

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

• Maintain productive and collaborative relationships with other Watts employees.

• Adherence to Watts' seven

• cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing the job duties, you will be working remotely in an office environment. You may be required to travel to and work in the office at the Andover, MA and other site locations for meetings, trainings, or as otherwise required by Company management.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated/standing at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

• Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.

• Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range

The expected salary range for this position is $110,000-$135,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIRemote

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.