Education And Support Specialist

Education and Support Specialist

Department Office of the Dean of Students

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Education and Support Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range: $44,729.00 - $57,715.00 annually. Compensation will be commensurate upon experience and qualifications.This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: On-site/Hybrid

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
• Want to know your total compensation? Use our calculator to get the complete picture!

Summary

As an integral member Office of the Dean of Students, the Education and Support Specialist will shape student development and support student retention by designing and delivering meaningful educational sanctions, coordinating educational programming, and maintaining critical student conduct records. This position will serve as a visible campus ambassador, planning engagement activities at university-wide events and will be responsible for managing multiple programs to ensure compliance with federal regulations. This position will also provide frontline crisis support to students through office coverage and CARE Team collaboration. Reporting to the Associate Dean of Students and Director of Student Conduct, this position will play a vital role in creating a campus culture care while supporting personal growth and accountability.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

Student Conduct

• Develop, coordinate, facilitate, and track educational sanctions as part of the student conduct process

• Adjudicate low-level conduct violations including alcohol and drug policy infractions

• Monitor sanction progress to ensure completion of sanctions

• Participate in weekly Case Management meetings

• Provide training to campus partners on conduct processes and related topics

• Stay current with best practices in alcohol and other drug (AOD) student support and incorporate them into educational programming

Student Support

• Support the office in responding to students in crisis as directed by the CARE Team

• Assess student complaints for appropriate referral within the Office of the Dean of Students or to campus partners

• Connect students to appropriate campus resources

• Serve as point of contact for parents and guardians regarding student support services

Communication, Collaboration, and Outreach

• Develop a comprehensive communication plan detailing student journey and support services at UCCS

• Collaborate with campus partners to ensure consistent messaging on topics of importance to the Dean of Students Office

• Maintain Office of Dean of Students website content and resource materials

• Coordinate outreach campaigns on conduct processes, student rights, and available resources

• Assist in the development and creation of office communications

• Prepare reports and presentations for campus leadership and external stakeholders

• Work collaboratively across campus to manage new student education ensuring compliance with federal regulations (currently #SmartMoveUCCS)

• Develop educational resources and programming for students, parents, and campus partners

• Coordinate Dean of Students Office participation in campus-wide events including orientation, health fair, and club fair

Communication, Collaboration, and Outreach

• Develop a comprehensive communication plan detailing student journey and support services at UCCS

• Collaborate with campus partners to ensure consistent messaging on topics of importance to the Dean of Students Office

• Maintain Office of Dean of Students website content and resource materials

• Coordinate outreach campaigns on conduct processes, student rights, and available resources

• Assist in the development and creation of office communications

• Prepare reports and presentations for campus leadership and external stakeholders

• Work collaboratively across campus to manage new student education ensuring compliance with federal regulations (currently #SmartMoveUCCS)

• Develop educational resources and programming for students, parents, and campus partners

• Coordinate Dean of Students Office participation in campus-wide events including orientation, health fair, and club fair

Tentative Search Timeline

• Priority will be given to applications submitted by: 3/9/2026
• Potential interview dates: 3/16/2026 - 3/27/2026
• Potential start date: 6/1/2026.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

• A bachelor's degree is required.
• Prior experience working with college students is required.
• Experience delivering educational programs, training, teaching, or public presentations is required.
• A master's degree is preferred.
• Experience supervising student employees is preferred.
• Training or certifications related to motivational interviewing, substance abuse prevention, restorative justice and/or other student safety and conduct issues are preferred.
• Experience with program development, implementation, and assessment is preferred.

All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE), under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct, protected class nondiscrimination, and conflicts of interest in cases of amorous relationships policies, related retaliation, and compliance with accommodations regarding disability, pregnancy or related conditions, and religion. All employees are also designated as "responsible employees" and are required to report conduct prohibited under these policies, and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIE's contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Institutional Equity (uccs.edu).

Note: This job description outlines this role's general responsibilities, qualifications, and physical requirements at UCCS. It is not an exhaustive list of all required duties, responsibilities, and qualifications. The university reserves the right to modify, add, or remove duties and responsibilities as needed to meet the university's needs.