Education Coordinator

Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for an Education Coordinator to join our Institute for Credentialing Excellence (ICE) team in Washington, DC.

The Education Coordinator plays a key role in supporting and growing I.C.E.'s educational programming portfolio, including online courses, live events, and the annual conference. This role works closely with internal teams and volunteer leaders to coordinate program delivery, enhance the learner experience, and ensure alignment with the credentialing industry's evolving needs and ICE-CCP body of knowledge.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

What You Will Do…

• Coordinate and execute I.C.E.'s educational programs, including virtual learning, leadership programs, workshops, and conference programming
• Manage logistics for educational events, including scheduling, speaker coordination, and program delivery
• Collaborate with volunteer committees and subject matter experts to develop relevant content, formats, and topics
• Support the development and maintenance of the education product catalog, including course setup and updates
• Partner with speakers and volunteers to ensure learning experience reflects adult learning practices
• Support recertification-related programming and alignment to the ICE-CCP body of knowledge
• Monitor program performance and contribute to growth in participation and engagement
• Utilize LMS, AMS, authoring software, and virtual tools to administer programs
• Coordinate internal marketing team, and assist with marketing and promotion of offerings through digital channels and campaigns
• Assist in evaluating program effectiveness through data tracking and reporting
• Maintain strong communication with internal teams, vendors, volunteers, and stakeholders
• Attend the annual I.C.E. conference and support on-site program execution

This Role Might Be for You If You…

• Enjoy coordinating multiple projects in a fast-paced environment
• Are comfortable driving projects forward
• Confidently direct and lead adult presenters
• Are comfortable working with volunteers and collaborative teams
• Have an interest in adult learning and professional development
• Are a proactive problem solver
• Communicate clearly (written and verbal) with multiple stakeholders
• Are customer service-oriented

Basic Qualifications

• Bachelor's degree required or equivalent experience
• 3-5 years of relevant professional experience
• Strong project management and organizational skills
• Experience working with volunteers or external stakeholders
• Strong communication skills

Preferred Qualifications

• Familiarity with credentialing or certification programs
• Experience with LMS, AMS, or virtual event platforms
• Comfort with data tracking or reporting
• Experience with Microsoft Office, Zoom/Teams, LinkedIn, Canva, or Articulate

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

The salary for this role will be based on the candidate's skills, qualifications, and relevant experience. Additionally, successful candidates may qualify for a discretionary bonus up to and including 5% of base pay. The expected pay for this role is: $62,000 to $65,000

Equal Employment Opportunity

At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently.