Education Program Manager E-Learning

What You'll Do:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Online Course Development: Plans, designs, and develops online courses; Writes scripts, creates visuals, develops interactive tasks, and edits audio/video content; Ensures courses meet College design standards.
• Course Maintenance: Maintains online courses, ensuring functionality and quality by analyzing feedback, making revisions, and tracking updates.
• Needs Assessment: Conducts needs assessments with Court staff, faculty, and experts to design courses for specific populations; Identifies faculty, forms planning committees, and handles accreditation and credit requests.
• Evaluation and Improvement: Analyzes participant evaluations, shares feedback with leadership, and uses results to refine future courses.
• LMS Support: Assists in course set-up, testing, and troubleshooting within the Learning Management System (LMS); Responds to inquiries and complaints related to course functionality.
• Budget and Financial Management: Estimates costs, negotiates faculty fees, monitors expenses, and ensures alignment with financial plans; Analyzes trends and projects future financial needs.
• Technological Support: Plans, facilitates, and troubleshoots informational technology and audiovisual equipment at live educational events; Continuously integrates new technology into course development.

STAFF SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS & EXPERIENCE

Requires bachelor's degree in instructional design, adult learning, education, instructional technology, business or public administration, or related field. Advanced degree in same fields strongly preferred. Requires two years experience in preparing and delivering online, live, blended, and/or hybrid educational programs for adults using adult learning principles and instructional design methods. Experience in a legal field and/or environment preferred.

COMPETENCIES

• Course Development: Ability to design, deliver, and evaluate courses, including needs assessments, learning objectives, outlines, and collaborating with faculty on content and teaching methods.
• Technical Proficiency: Expert proficiency in Microsoft Office, e-learning tools (e.g., Articulate Storyline), and Adobe Creative Cloud (image, audio, and video editing); Experience with SCORM for LMS deployment and familiarity with AV equipment.
• Microsoft Office: Proficiency in Words, Excel, PowerPoint and related applications.
• Collaboration: Ability to work effectively with all levels of the Court and its constituents.
• Project Management: Ability to apply the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.
• Time Management: Ability to prioritize tasks effectively, meet deadlines, and adjust to changing demands.
• Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.
• Initiative: Skill in proactively addressing challenges.
• Judgement: Ability to make sound decisions based on evaluating information.
• Professionalism: Ability to perform all aspects of the job with professionalism, patience, discretion, and confidentiality.
• Budget Management: Proficiency in overseeing and allocating financial resources.
• Technical Troubleshooting: Ability to diagnose and resolve IT-related issues.

PHYSICAL REQUIREMENTS

This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones. The employee may be required to move about the office and building. While performing the duties of this job, the employee will regularly be required to communicate and exchange information, including but not limited to research and writing.

TRAVEL REQUIREMENTS

Requires ability to work extended hours as needed and to travel on Court business is required, including overnight stays.

Valid driver's license is required.