Education Support Specialist
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Overview
Remote
On-site
Compensation
$22-$30/hour
Job Description
Education Support Specialist We are now hiring! We are seeking a detail-oriented and tech-savvy Education Support Specialist to support our growing educational programs for tax professionals nationwide. This role combines customer support, LMS administration, reporting, and data management to help deliver high-quality bilingual education experiences.The ideal candidate is organized, proactive, customer-focused, and comfortable working with technology and educational systems.Pay: $22.00-$30.00Shift: Mon-Fri 8am-5pmJob Duties:
- Reporting & Tracking*
- Report education hours to the IRS and CTEC*
- Track rejected education hours and contact clients to resolve issues*
- Create and maintain course codes*
- Learning Management System (LMS) Support*
- Create and update LMS course information*
- Build course shells and upload educational content*
- Create e-books and upload questions into question banks*
- Connect and quality-check course materials*
- Support students and clients with education-hour inquiries*
- Troubleshoot course access and technical issues*
- Assist call center teams with support calls and chats as needed
- Strong reading, writing, and arithmetic skills*
- Comfortable learning and using LMS platforms and customer service software*
- Excellent verbal and written communication*
- Proficient in Microsoft Word and Excel*
- Ability to manage large documents and basic Excel formulas*
- Strong time management and organizational skills*
- Bilingual Spanish preferred but not required*
- Degree in computer science or programming
- Advance Services is for and about people; we are your employment specialists.
- Enjoy our easy application process.
- You NEVER pay a fee!
- Weekly pay.
- Fun Safety and attendance incentives.
- Health Benefits to keep you and your family healthy.
- Great Referral Incentives.
- Advance Services partners with the top companies in the area!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Education Support Specialist Jobs at Advance Services
What is the work location for this position at Advance Services?
This job at Advance Services is located in Salinas, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Advance Services?
Candidates can expect a pay range of $22–$30 per hour for this role.
What employment applies to this position at Advance Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Advance Services?
You can apply for this role at Advance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.