EHR Billing and Configuration Specialist

Endeavor Health Services is seeking an experienced EHR Billing & Configuration Specialist to support our electronic health record (EHR), billing, and revenue cycle operations. This position is responsible for system configuration, claims processing, troubleshooting, denial management, and end-user support to help ensure accurate billing, timely reimbursement, and regulatory compliance.

Essential Duties & Responsibilities

• Configure and maintain EHR and billing system settings, including fee schedules, charge codes, payer rules, and insurance information.
• Test system updates, patches, and configuration changes to identify and prevent billing and claim errors.
• Troubleshoot claim edits, NCCI edits, payer rejections, and clearinghouse issues.
• Prepare, review, and submit accurate electronic and paper claims to Medicare, Medicaid, and commercial payers.
• Monitor claims, payments, denials, appeals, and accounts receivable aging.
• Investigate and resolve rejected or underpaid claims and submit appeals as needed.
• Maintain workflows for payment and remittance posting.
• Provide EHR and billing system training and technical support to staff.
• Help ensure billing processes comply with HIPAA, ICD-10, CPT, HCPCS, Medicare, Medicaid, and payer-specific requirements.
• Perform other duties as assigned.

Qualifications

• High school diploma plus completion of a medical billing/coding program or an associate degree required.
• Minimum 2 years of experience in medical billing, revenue cycle management, healthcare administration, or a related field.
• Hands-on experience with EHR and/or medical billing system configuration.
• Knowledge of ICD-10, CPT, HCPCS, insurance reimbursement, and claims processing.
• Experience with claim denials, appeals, and accounts receivable.
• Strong problem-solving, organizational, communication, and attention-to-detail skills.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to work independently and collaboratively while maintaining confidentiality.

Preferred Qualifications

• Associate or bachelor's degree in health informatics, healthcare administration, business, or a related field.
• Certified Professional Coder (CPC), Certified Coding Specialist (CCS or similar coding certification.
• Experience with behavioral health, mental health, or substance use billing.
• Knowledge of Medicare and Medicaid billing requirements.
• EHR system configuration credentials or experience.

Compensation & Benefits

• $54,000 – 60,000/year (based on education, experience and credentials)
• Medical, dental, and company-paid vision
• Company-paid life, AD&D, and long-term disability
• 401(k) with employer contribution
• Generous PTO + 10 paid holidays
• Employee Assistance Program + discounted pet insurance
• PSLF eligibility

Why Join Endeavor?

You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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