Electrical Coordinator

About Us

Since 1999, Radiant Plumbing & Air Conditioning has been Austin's bold and quirky solution for all things home services. We don't just stand out—we shine! From award-winning service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future short-circuit—apply today and join the best in the business!

Position Overview

The Electrical Coordinator is the central hub for scheduling, dispatching, and supporting our electrical service team. You'll ensure jobs run smoothly from start to finish by coordinating schedules, managing workflow, maintaining communication between technicians, customers, and leadership, and keeping projects on track. This role requires strong organizational skills, excellent communication, and a proactive approach to problem-solving.

Key Responsibilities

• Coordinate daily schedules for residential electrical technicians and installers.
• Dispatch jobs efficiently to maximize productivity and customer satisfaction.
• Track job progress, ensure accurate documentation, and update records in Service Titan.
• Serve as a communication link between customers, technicians, and management.
• Manage parts orders, equipment delivery, and job readiness.
• Review completed jobs for accuracy in documentation and billing.
• Monitor and report on key performance indicators (KPIs) such as job completion rates, callback frequency, and technician efficiency.
• Support compliance with local codes, safety standards, and company policies.
• Assist with onboarding and training new electrical team members.

Qualifications

• 2+ years of experience in electrical service coordination, dispatch, scheduling, or a related role.
• Knowledge of residential electrical systems and terminology preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with scheduling/dispatch software (ServiceTitan experience a plus).
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced, team-oriented environment.

What We Offer

• Competitive pay and performance incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Ongoing training and professional development.
• A fun, quirky, and supportive work environment where you'll feel like family.

At Radiant, we believe in working hard, laughing harder, and delivering service that leaves a lasting impression. If you're ready to spark your career, apply today and help us keep Austin shining bright!