Job Description
The Electrical Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service. This position will report to our Batesville, IN retail store location.Essential Functions:
- Provide excellent service to customers. Treat all team members, vendors, and customers with courtesy and respect.Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.Responsible for making sure all products in the department are stocked properly.Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.Complete cycle counts as required.Update prices as assigned.Opening and closing store as assigned.Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.Always continue to make customers a priority while working your department.Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.Help out in other departments as necessary.Follow all company policies and procedures.Other duties as assigned.Supervisory Responsibility: This position does not manage any direct employees.Work Competencies:
- Customer Service
- Teamwork
- Attention to detail
- Communication
- Prolonged periods of standing and walking throughout the day.
- Must be able to lift up to 20 lbs at times.
- High School Diploma or GED
- Knowledge of electrical products
- 3 + years of electrical experience
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FAQs About Electrical Department Head Jobs at Gillman Home Center
What is the work location for this position at Gillman Home Center?
This job at Gillman Home Center is located in Batesville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Gillman Home Center?
Employer has not shared pay details for this role.
What employment applies to this position at Gillman Home Center?
The employer has not provided this information. This may be discussed during the hiring process.
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