Electrical Field Service Representative

GENERAL JOB SUMMARY:

The position is responsible for preparing and installing electrical wiring of signal and power circuits for shelters to achieve quality and integrity of products at the lowest possible cost. The E-FSR will also examine defective or problematic units shipped to customers to carry out specific repairs.

ESSENTIAL JOB FUNCTIONS:

• Uses written instructions, prints, and schematics as well as verbal instructions to prepare, locate and install wiring circuits, harnesses, cable assemblies, electrical sub-assemblies, and accessories in shelter systems. This includes both benchwork and shelter installations.
• Must be able to install large wire connectors, different-sized multi-pin connectors, cable assemblies, ESD knowledge, handling, and installation of fiber optic cables.
• Performs wire cutting, labeling, stripping, and crimping all sizes of wires using the associated tools and equipment.
• When certified, performs soldering operations that include all wire sizes (large to small) using soldering stations, soldering pots, resistance, and induction soldering equipment.
• Responsible for maintaining, cleaning, and adjusting tools and equipment for electrical operations.
• Uses test equipment (i.e., fixed gages, power supplies, multi-meters) to perform continuity and troubleshoot problems on electrical sub-assemblies, bench, and shelter wiring installations. This may include live circuits.
• Use various tools, including, but not limited to, electric/ pneumatic drills, rivet poppers, hand/ pneumatic wire terminal crimpers, and Artos and Komax wire cutting and stripping machines.
• Examine units to determine specific problems or defects.
• Investigates related corrective action requests (CARs) to ensure future prevention. May also initiate CARs as needed.
• May direct the work of one or two technicians as assigned.
• Will be assigned to repair units outside of the plant and at customer locations.
• The individual must have the ability to travel domestically and internationally regularly and on short notice as required.
• Maintains a clean and safe work environment.
• Other duties may be assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to maintain sensitive and confidential information as required by government standards.
• Ability to interact effectively with peers and supervisors.
• Ability to interact appropriately with the public when necessary.
• Ability to adhere to workplace rules.
• Ability to use and understand SRPs.
• Ability to read complicated blueprints.
• Ability to read schematics; commercial/industrial wiring experience.
• Basic computer skills required.
• Knowledge of 120/220 single-phase wiring, all applications of different voltages of three-phase wiring.
• Knowledge of Control Circuit Wiring.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• 3+ years of on-the-job experience in electrical assembly required.
• The individual must obtain IPC J-STD, IPC-610, and IPC/WHMA-620 certifications.
• Must supply basic hand tools.
• A vocational degree in electronics is preferred.
• Technical training is preferred.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Shop Floor environment / shared workbench or workstation.
• Ability to stand and sit for long periods.
• Ability to perform repetitive motion (rotating wrists, keyboarding, using small/large tools).
• Ability to lift up to 50 pounds.
• Ability to tolerate constant noise (i.e., machine motors).
• Ability to work safely in the presence of hazardous chemicals and hazardous conditions
• Ability to follow standard precautions using personal protective equipment as required

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