Electronic Services Coordinator

Guadalupe Credit UnionSanta Fe, NM

$21 - $21 / hour

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Overview

Remote

On-site

Compensation

$21-$21/hour

Job Description

We're Hiring: Electronic Services Coordinator

Location: On-site in Santa Fe, NM

Schedule: Mon–Fri, 8:30 AM–5:30 PM

Status: Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is looking for an Electronic Services Coordinator to join our team! In this role, you will support the credit union's electronic services, including debit cards, ACH transactions, online and mobile banking, bill pay, remote deposit capture, and other electronic payment systems. You will assist members and employees with questions and troubleshooting, process electronic transactions, research and resolve issues, and help identify and prevent fraudulent activity. This position requires strong attention to detail, problem-solving skills, and a commitment to providing excellent member service.

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities:

Assist members and employees with online banking, debit card services, electronic payments, and other digital banking products.
Research and resolve electronic transaction issues while providing timely and professional service.
Process and maintain electronic banking transactions and service requests accurately and in compliance with established procedures.
Monitor account activity and help identify potential fraud, educating members on ways to protect their accounts and personal information.
Collaborate with team members and vendors to support efficient electronic services and deliver an exceptional member experience.

Requirements:

Experience: Up to six months of similar or related experience.
Education: High School Diploma or equivalent.

Physical Requirements:This position requires regular walking, talking, and hearing, and may involve long periods of standing or sitting. Occasional light lifting, bending, and reaching may be required.

Additional Info:After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at (505) 216-0456 or (505) 216-0479 to schedule a time at one of our branches.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).

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FAQs About Electronic Services Coordinator Jobs at Guadalupe Credit Union

What is the work location for this position at Guadalupe Credit Union?

This job at Guadalupe Credit Union is located in Santa Fe, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Guadalupe Credit Union?

Candidates can expect a pay range of $21–$21 per hour for this role.

What employment applies to this position at Guadalupe Credit Union?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Guadalupe Credit Union?

You can apply for this role at Guadalupe Credit Union either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.