Electronics Service Technician

• Working in the Electronics Department and at customer locations, identify and resolve controller malfunctions. Adjust and replace defective or improperly functioning circuitry and electronics components, using common electronics testing tools, hand tools, and soldering iron.
• Accurate and timely installation and repair of electronic equipment at customers’ locations as well as in house.
• Adjust and replace defective or improperly functioning circuitry and electronic components.
• Provide customer support and education, working with users to identify needs, determine sources of problems, and provide information on product use.
• Provide customer support, work with users to identify needs, determine sources of problems and provide information on product use.
• Using D365, generate sales orders for customers, paperwork to return repaired items to customers, and to place items into inventory.
• Maintain a clean and safe working environment by completing housekeeping tasks and working on equipment safely.
• Answer questions or refer concerns by communicating proactively and demonstrating commitment to high-quality service.
• Work with the rest of the team to fix and test medicators.

• Related field required, beneficial but not required
• High school diploma/GED required
• Have and maintain a valid Minnesota Driver’s License and an acceptable motor vehicle driving record
• Willingness to learn and understand electronic equipment and procedures or ability and the variety of controllers.
• Willing to troubleshoot and repair of electronic equipment and in the use of common electronic testing equipment required
• Ability to learn computerized billing and inventory system
• Strong verbal and written communication skills in English and the ability to interact with a variety of internal employees and external customers

• Service- Working with coworkers and customers to identify and meet their needs.
• Employee Wellbeing – Creating a safe and healthy work environment that facilitates the wellbeing of each employee from a whole-life perspective. 
• Integrity – Adhering to a strong code of moral and ethical principles.
• Quality – Providing a degree of excellence measured against a similar standard.
• Dependability – The quality of being counted on to produce results with consistency.

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